Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049705 | Retail Modules | Web POS | public | 2022-07-03 12:44 | 2022-07-25 09:28 |
|
| Reporter | cberner | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | critical | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR22Q4 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | Production - Confirmed Stable |
| Regression date | 2021-08-03 |
| Regression introduced in release | RR21Q3 |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0049705: Return-unreturn a product linked to a service(with two related lines) removes service from ticket |
| Description | Return, unreturn and then return again a product that has assigned a service(this service must start with 2 related lines at least) would result in the service being removed from the ticket, which is a regression with respect to version RR21Q2.4, where this didn't happen.
Gifs have been attached with pre-regression and post-regression behavior. |
| Steps To Reproduce | 1. Open and login WebPOS 21Q3 or later - https://livebuilds.openbravo.com/retail_mp_3.0RR21Q3.7/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]
2. Add 1 GPS Handheld and 1 GPS Touch Screen products
3. Click on the service button on gps handheld, and add the two services present, do the same for the other GPS touch screen
4. Click on gps handheld ticketline and return it, then click again and unreturn it, and then click again and return it.
5. Check that the services linked to gps handheld have been removed from the ticket, and only gps touch screen services remain present.
A couple gifs have been attached to this issue to show the correct behavior(21Q2.4) and the incorrect behavior(21Q3.7). |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  return-unreturn correct behaviour 21q2.4.gif (1,486,192) 2022-07-03 12:44
https://issues.openbravo.com/file_download.php?file_id=17264&type=bug
return-unreturn incorrect behaviour 21q3.7.gif (1,902,855) 2022-07-03 12:44
https://issues.openbravo.com/file_download.php?file_id=17265&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-07-03 12:44 | cberner | New Issue | |
| 2022-07-03 12:44 | cberner | Assigned To | => Retail |
| 2022-07-03 12:44 | cberner | File Added: return-unreturn correct behaviour 21q2.4.gif | |
| 2022-07-03 12:44 | cberner | Regression level | => Production - Confirmed Stable |
| 2022-07-03 12:44 | cberner | Regression date | => 2021-08-03 |
| 2022-07-03 12:44 | cberner | Regression introduced in release | => RR21Q3 |
| 2022-07-03 12:44 | cberner | Triggers an Emergency Pack | => No |
| 2022-07-03 12:44 | cberner | File Added: return-unreturn incorrect behaviour 21q3.7.gif | |
| 2022-07-07 13:20 | radhakrishnan | Assigned To | Retail => radhakrishnan |
| 2022-07-07 13:20 | radhakrishnan | Status | new => scheduled |
| 2022-07-08 13:52 | ranjith_qualiantech_com | Assigned To | radhakrishnan => ranjith_qualiantech_com |
| 2022-07-14 08:05 | hgbot | Note Added: 0139310 | |
| 2022-07-25 09:28 | hgbot | Resolution | open => fixed |
| 2022-07-25 09:28 | hgbot | Status | scheduled => closed |
| 2022-07-25 09:28 | hgbot | Fixed in Version | => RR22Q4 |
| 2022-07-25 09:28 | hgbot | Note Added: 0139578 | |
| 2022-07-25 09:28 | hgbot | Note Added: 0139579 | |