Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0049300Retail ModulesWeb POSpublic2022-05-11 16:262022-07-13 09:11
Reporternicola_uva 
Assigned Tonicola_uva 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusfeedbackResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionpiFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0049300: Cancel Layaway - NPE On OrderLoader
DescriptionOn Cancel layaway operation there is a NPE on the Order loader.The order is not sysncronized in the Backoffice. Below the stack trace

org.openbravo.base.exception.OBException: Error in OrderLoader: null
    at org.openbravo.retail.posterminal.OrderLoader.saveRecord(OrderLoader.java:490)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:204)
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:156)
    at org.openbravo.retail.posterminal.SaveDataActionHandler.execute(SaveDataActionHandler.java:91)
    at org.openbravo.client.kernel.BaseActionHandler.execute(BaseActionHandler.java:59)
    at org.openbravo.retail.posterminal.SaveDataActionHandler$Proxy$_$$_WeldClientProxy.execute(Unknown Source)
    at org.openbravo.client.kernel.KernelServlet.processActionRequest(KernelServlet.java:319)
    at org.openbravo.client.kernel.KernelServlet.doGet(KernelServlet.java:208)
    at org.openbravo.client.kernel.KernelServlet.doPost(KernelServlet.java:291)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
    at org.openbravo.base.HttpBaseServlet.serviceInitialized(HttpBaseServlet.java:200)
    at org.openbravo.base.secureApp.HttpSecureAppServlet.service(HttpSecureAppServlet.java:459)
    at org.openbravo.client.kernel.BaseKernelServlet.callServiceInSuper(BaseKernelServlet.java:89)
    at org.openbravo.client.kernel.BaseKernelServlet.service(BaseKernelServlet.java:60)
    at org.openbravo.client.kernel.KernelServlet.service(KernelServlet.java:170)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.openbravo.utils.SessionExpirationFilter.doFilter(SessionExpirationFilter.java:66)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.openbravo.utils.CharsetFilter.doFilter(CharsetFilter.java:38)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.openbravo.client.kernel.KernelFilter$1.doAction(KernelFilter.java:65)
    at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47)
    at org.openbravo.client.kernel.KernelFilter.doFilter(KernelFilter.java:74)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.openbravo.dal.core.DalRequestFilter$1.doAction(DalRequestFilter.java:96)
    at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47)
    at org.openbravo.dal.core.DalRequestFilter.doFilter(DalRequestFilter.java:118)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
    at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:476)
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.lang.NullPointerException
    at org.openbravo.dal.service.OBDal.save(OBDal.java:299)
    at org.openbravo.retail.posterminal.OrderLoader.saveRecord(OrderLoader.java:371)
    ... 55 more
Steps To Reproduce1)Login in the webpos
2)Do a layaway
3)Cancel a layaway
Proposed Solution
Additional Information
TagsNo tags attached.
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Attached Files
Issue History
Date ModifiedUsernameFieldChange
2022-05-11 16:26nicola_uvaNew Issue
2022-05-11 16:26nicola_uvaAssigned To => Retail
2022-05-11 16:26nicola_uvaTriggers an Emergency Pack => No
2022-07-13 09:11aaroncaleroNote Added: 0139290
2022-07-13 09:11aaroncaleroAssigned ToRetail => nicola_uva
2022-07-13 09:11aaroncaleroStatusnew => feedback

Notes
(0139290)
aaroncalero   
2022-07-13 09:11   
With the given steps the issue is not reproducible, Cancel Layaway flow works fine.
Does this happen in a client environment? Is it reproducible consistently? Do we have any json example of a layaway triggering the error? (this could be retrieved from Data Import Entry (Archive) or from Errors While Importing windows).