Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049269 | POS2 | POS | public | 2022-05-09 15:55 | 2022-05-17 15:05 |
| Reporter | timothee_catteeuw | ||||
| Assigned To | javierRodriguez | ||||
| Priority | normal | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | guilleaer | ||||
| OBNetwork customer | No | ||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0049269: JIRA 2967 - Errors when trying to handle old tickets (regression) | ||||
| Description | The error described below appears as soon as wanting to handle an old ticket in sales history on WebPOS. It happens when you want to : Open the ticket cancel the ticket Cancel and replace the ticket generate a proof of payment POS2.js:3657 Cannot read properties of undefined (reading '0'); line: s (https://XXXXXX.test.cloud.openbravo.com/openbravo/web/pos/static/js/main.66b075ce.chunk.js:1:15344 [^]) (*) OB.Console.error @ POS2.js:3657 i @ POS2.js:4346 OB.error @ POS2.js:4375 s @ ErrorHandler.js:28 await in s (asynchrone) (anonyme) @ getUserAction.js:40 await in (anonyme) (asynchrone) onLeftClick @ UserActionEvents.js:33 onLeftClick @ PopoverMenuEntry.jsx:56 onClick @ BaseButton.jsx:86 He @ react-dom.production.min.js:52 Ke @ react-dom.production.min.js:52 (anonyme) @ react-dom.production.min.js:53 Sr @ react-dom.production.min.js:100 _r @ react-dom.production.min.js:101 (anonyme) @ react-dom.production.min.js:113 ze @ react-dom.production.min.js:292 (anonyme) @ react-dom.production.min.js:50 Mr @ react-dom.production.min.js:105 Zt @ react-dom.production.min.js:75 Gt @ react-dom.production.min.js:74 t.unstable_runWithPriority @ scheduler.production.min.js:18 Hi @ react-dom.production.min.js:122 Ae @ react-dom.production.min.js:292 Xt @ react-dom.production.min.js:73 There is no error when I want to launch a verified return but Iām notified there is not possible to do this operation for the moment. | ||||
| Steps To Reproduce | go to WebPOS and login go to sales ticket history try to : Open a ticket cancel a ticket Cancel and replace a ticket generate a proof of payment for a ticket ā KO the error is displayed try to do a verified return : ā > KO this message appears : YYour request can't be completed right now | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2022-05-09 15:55 | timothee_catteeuw | New Issue | |||
| 2022-05-09 15:55 | timothee_catteeuw | Assigned To | => Retail | ||
| 2022-05-09 15:55 | timothee_catteeuw | OBNetwork customer | => No | ||
| 2022-05-09 15:55 | timothee_catteeuw | Triggers an Emergency Pack | => No | ||
| 2022-05-10 11:57 | Felixaka | Note Added: 0137113 | |||
| 2022-05-13 21:12 | sntgreale | Assigned To | Retail => sntgreale | ||
| 2022-05-13 21:12 | sntgreale | Status | new => scheduled | ||
| 2022-05-16 14:43 | jmelin | Note Added: 0137328 | |||
| 2022-05-17 12:59 | javierRodriguez | Assigned To | sntgreale => javierRodriguez | ||
| 2022-05-17 15:05 | guilleaer | Note Added: 0137389 | |||
| 2022-05-17 15:05 | guilleaer | Status | scheduled => resolved | ||
| 2022-05-17 15:05 | guilleaer | Resolution | open => fixed | ||
| 2022-05-17 15:05 | guilleaer | Review Assigned To | => guilleaer | ||
| 2022-05-17 15:05 | guilleaer | Status | resolved => closed | ||
| Notes | |||||
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