Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0049261Retail ModulesOrder Preparationpublic2022-05-09 11:162022-05-30 12:38
Reporterjose_duque 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS30OS VersionUbuntu 18.04.1 LTS
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0049261: When issuing a sales order only the product and not the services are included.
DescriptionIt should be possible to invoice a service. Perhaps not directly but at least automatically with the order.

Currently when invoicing an order that contains products and services only the products are present in the printed invoice.
Steps To ReproduceIssue a sales order for an order that contains products and services. only products will be selectable.

When printing the invoice only the products will be printed.

We should have products AND services printed. Maybe it makes sense for services to not be selectable when issuing a sales order since they are not "delivered" per se, but they should still be present on the invoice.
Proposed SolutionWe should decide whether services are deliverable or not. In any case services MUST be invoiceable or else on the calculation of the turnover the numbers won't represent reality.
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0048886 closed ranjith_qualiantech_com The fonctionnality of "Issue Sales Order" does not deliver Services not linked to product (Independent services) 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2022-05-09 11:16jose_duqueNew Issue
2022-05-09 11:16jose_duqueAssigned To => Retail
2022-05-09 11:16jose_duqueTriggers an Emergency Pack => No
2022-05-09 11:16jose_duqueIssue generated from0048492
2022-05-09 18:02aaroncaleroNote Added: 0137097
2022-05-11 07:43ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2022-05-11 09:24ranjith_qualiantech_comRelationship addedrelated to 0048886
2022-05-30 12:38aaroncaleroRelationship replacedduplicate of 0048886
2022-05-30 12:38aaroncaleroStatusnew => closed
2022-05-30 12:38aaroncaleroResolutionopen => duplicate

Notes
(0137097)
aaroncalero   
2022-05-09 18:02   
Developer information: This issue happens when the order contains products and independent services (isLinkedToProduct = false).
The issue seems to be on the IssueSalesOrderLines process, which handles correctly linkedToProduct services but does not process independent services.