Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049197 | POS2 | Restaurants | public | 2022-05-03 15:40 | 2022-06-07 19:46 |
| Reporter | timothee_catteeuw | ||||
| Assigned To | AtulOpenbravo | ||||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0049197: JIRA 2934 - Verified return has to call EcranCuissonService.svc/rest/AnnulerCommande when product is linked to pager | ||||
| Description | In restaurant context sometimes a product can be a pager product. When this kind of product is included in the basket, after paying a WS call to a pager server is done, ex : http://127.0.0.1/EcranCuissonService.svc/rest/AjouterNouvelleCommandeWI [^] This call inform the cooker working in the kitchen. But the customer can ask the cashier to cancel his order containing the previous product. In that case it is necessary to call again the pager server, ex : http://127.0.0.1/EcranCuissonService.svc/rest/AnnulerCommande/50069D651D0 [^] Nowadays this call is only implemented when an order is cancel and replace. The request here is to implement that also when doing a verified return, because this option will be also selected by the cashier in order to return a product and this product can be a pager product. | ||||
| Steps To Reproduce | Case 1 : Do a ticket including a pager product Pay it Check WS calls done from the till, this call is done for the pager product, EcranCuissonService.svc/rest/AjouterNouvelleCommandeWI go to sales history on WebPos search for the order you previously done and select the verified return option select the pager product and valid click on reimburse button → KO, no call is done for the pager product which was returned It is necessary to call the pager server with the numéro de commande linked to the product (ex : http://127.0.0.1/EcranCuissonService.svc/rest/AnnulerCommande/50069D651D0 [^]) As a reminder Numéro de commande = POS Number + 'D' + Ticket nmuber + 'D' + Product line number in the order Example = 50069D651D0 Case 2 : Do a ticket including several pager products Pay it Check WS calls done from the till, several calls are done (1 by pager product) EcranCuissonService.svc/rest/AjouterNouvelleCommandeWI go to sales history on WebPos search for the order you previously done and select the verified return option select all the products in the ticket and valid click on reimburse button → KO, no call is done for the pager products which were returned It is necessary to call the pager server for each product with the linked numéro de commande (ex : http://127.0.0.1/EcranCuissonService.svc/rest/AnnulerCommande/50069D651D0 [^]) As a reminder Numéro de commande = POS Number + 'D' + Ticket nmuber + 'D' + Product line number in the order Example = 50069D651D0 | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2022-05-03 15:40 | timothee_catteeuw | New Issue | |||
| 2022-05-03 15:40 | timothee_catteeuw | Assigned To | => Retail | ||
| 2022-05-03 15:40 | timothee_catteeuw | Triggers an Emergency Pack | => No | ||
| 2022-05-12 23:21 | mtaal | Assigned To | Retail => AtulOpenbravo | ||
| 2022-05-16 20:04 | mtaal | Assigned To | AtulOpenbravo => mtaal | ||
| 2022-05-16 20:06 | mtaal | Assigned To | mtaal => AtulOpenbravo | ||
| 2022-05-25 13:46 | AtulOpenbravo | Status | new => scheduled | ||
| 2022-06-02 14:18 | hgbot | Note Added: 0137988 | |||
| 2022-06-06 22:41 | hgbot | Note Added: 0138099 | |||
| 2022-06-07 19:32 | hgbot | Note Added: 0138131 | |||
| 2022-06-07 19:41 | hgbot | Note Added: 0138132 | |||
| 2022-06-07 19:41 | hgbot | Note Added: 0138133 | |||
| 2022-06-07 19:45 | hgbot | Note Added: 0138134 | |||
| 2022-06-07 19:45 | hgbot | Note Added: 0138135 | |||
| 2022-06-07 19:46 | hgbot | Note Added: 0138136 | |||
| 2022-06-07 19:46 | hgbot | Resolution | open => fixed | ||
| 2022-06-07 19:46 | hgbot | Status | scheduled => closed | ||
| 2022-06-07 19:46 | hgbot | Note Added: 0138137 | |||
| Notes | |||||
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