Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049026 | Retail Modules | Web POS | public | 2022-04-11 14:01 | 2022-05-23 07:21 |
| Reporter | gowthamveeramuthu | ||||
| Assigned To | ranjith_qualiantech_com | ||||
| Priority | normal | Severity | major | Reproducibility | random |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | RR19Q3 | ||||
| Target Version | Fixed in Version | RR22Q3 | |||
| Merge Request Status | approved | ||||
| Review Assigned To | |||||
| OBNetwork customer | Gold | ||||
| Support ticket | 40774 | ||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0049026: Log client corrupted in terminals | ||||
| Description | we have found one problem with some Terminal Log. Its returning error when they are saved in the backoffice: 2022-04-11 08:20:54,165 [Import Entry - 1] ERROR org.openbravo.mobile.core.UserEventLoaderQueriesData - SQL error in query: insert into obmobc_logclient (obmobc_logclient_id, ad_client_id, ad_org_id, isactive,created, createdby,updated, updatedby,tstamp, deviceid, context, msg, loglevel, cache_session_id, isonline) values(?, ?, ?, 'Y', to_timestamp(to_char(?), to_char('DD-MM-YYYY HH24:MI:SS')), ?, to_timestamp(to_char(?), to_char('DD-MM-YYYY HH24:MI:SS')), ?, to_number(?), ?, ?, ?, ?, ?, ?) :org.postgresql.util.PSQLException: ERROR: invalid byte sequence for encoding "UTF8" we suspect the problem is with the value "u0000" with the attached json. because whenever this issue occurs the json contains "u0000". | ||||
| Steps To Reproduce | n/a | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files | https://issues.openbravo.com/file_download.php?file_id=16877&type=bug | ||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2022-04-11 14:01 | gowthamveeramuthu | New Issue | |||
| 2022-04-11 14:01 | gowthamveeramuthu | Assigned To | => Retail | ||
| 2022-04-11 14:01 | gowthamveeramuthu | File Added: terminallog.json | |||
| 2022-04-11 14:01 | gowthamveeramuthu | OBNetwork customer | => Gold | ||
| 2022-04-11 14:01 | gowthamveeramuthu | Support ticket | => 40774 | ||
| 2022-04-11 14:01 | gowthamveeramuthu | Triggers an Emergency Pack | => No | ||
| 2022-05-03 14:52 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
| 2022-05-12 13:40 | nicola_uva | Issue Monitored: nicola_uva | |||
| 2022-05-12 13:44 | martinsdan | Issue Monitored: martinsdan | |||
| 2022-05-13 14:06 | ranjith_qualiantech_com | Status | new => scheduled | ||
| 2022-05-16 07:23 | hgbot | Merge Request Status | => open | ||
| 2022-05-16 07:23 | hgbot | Note Added: 0137292 | |||
| 2022-05-23 07:21 | hgbot | Merge Request Status | open => approved | ||
| 2022-05-23 07:21 | hgbot | Resolution | open => fixed | ||
| 2022-05-23 07:21 | hgbot | Status | scheduled => closed | ||
| 2022-05-23 07:21 | hgbot | Fixed in Version | => RR22Q3 | ||
| 2022-05-23 07:21 | hgbot | Note Added: 0137594 | |||
| 2022-05-23 07:21 | hgbot | Note Added: 0137595 | |||
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