Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0048661 | Retail Modules | Web POS | public | 2022-02-23 16:37 | 2022-03-03 08:07 |
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| Reporter | dromero | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | duplicate | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR21Q3.7 | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0048661: Error when paying for reservations with promotions |
| Description | Error that occurs when loading a reservation in which one of the lines has a promotion.
In the following link, you can see how the error is reproduced: https://youtu.be/oaTcPjpAaWs [^]
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| Steps To Reproduce | 1. Add 2 products to the order.
2. Associate a promotion to one of the lines of the order.
3. Then go to 'Layaway this receipt', and enter for example 1 euro and leave it as a reserve.
4. After this, go to 'Open receipt' and look for the previously created order.
5. Once the order is loaded, when you click on the 'Pay Remaining' button, the promotion applied to one of the lines is removed. |
| Proposed Solution | Given that the test was also done on version 22Q1 and in this version the error does not occur (see video in link above), possibly a patch for the version in which the problem occurs would be enough. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | duplicate of | defect | 0047321 | | closed | ranjith_qualiantech_com | Discounts removed when paying an already completed order |
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| Attached Files |  48661_21Q3_posterminal.diff (3,299) 2022-03-02 08:58
https://issues.openbravo.com/file_download.php?file_id=16687&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-02-23 16:37 | dromero | New Issue | |
| 2022-02-23 16:37 | dromero | Assigned To | => Retail |
| 2022-02-23 16:37 | dromero | Triggers an Emergency Pack | => No |
| 2022-02-23 16:58 | dromero | Reproducibility | have not tried => always |
| 2022-02-23 16:58 | dromero | ETA | none => < 1 week |
| 2022-02-23 17:00 | Practics | Issue Monitored: Practics | |
| 2022-02-24 16:03 | dromero | Note Added: 0135290 | |
| 2022-03-01 00:05 | rqueralta | Assigned To | Retail => rqueralta |
| 2022-03-01 00:05 | rqueralta | Status | new => scheduled |
| 2022-03-02 08:34 | ranjith_qualiantech_com | Assigned To | rqueralta => ranjith_qualiantech_com |
| 2022-03-02 08:58 | ranjith_qualiantech_com | File Added: 48661_21Q3_posterminal.diff | |
| 2022-03-03 05:41 | ranjith_qualiantech_com | Note Added: 0135405 | |
| 2022-03-03 05:41 | ranjith_qualiantech_com | Status | scheduled => resolved |
| 2022-03-03 05:41 | ranjith_qualiantech_com | Resolution | open => fixed |
| 2022-03-03 08:07 | marvintm | Status | resolved => new |
| 2022-03-03 08:07 | marvintm | Resolution | fixed => open |
| 2022-03-03 08:07 | marvintm | Review Assigned To | => marvintm |
| 2022-03-03 08:07 | marvintm | Relationship added | duplicate of 0047321 |
| 2022-03-03 08:07 | marvintm | Note Added: 0135410 | |
| 2022-03-03 08:07 | marvintm | Status | new => closed |
| 2022-03-03 08:07 | marvintm | Resolution | open => duplicate |