Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0048633 | Retail Modules | Web POS | public | 2022-02-18 14:30 | 2022-02-21 07:26 |
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| Reporter | joniturralde93 | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR19Q3.3 | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | Gold |
| Support ticket | 25925 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0048633: Customer display incorrectly shows qty 0 when removing a line (19Q3.3) |
| Description | When we remove a line, the full order or we click the minus ( - ) button in a line with qty 1, we are sending to the customer display something like this:
Balaclava Cap x0
169.00 0.00
This happens in 19Q3.3 but not in current version |
| Steps To Reproduce | - Necessary to configure the preference "Web POS Save Removed Tickets" to Y
- Log into Web POS, add a line and then remove it (with hardware manager customer display open)
- Check that we show the line with qty x0
- This happens also when we delete the entire order and when we reduce the qty of the line and there is only x1, so we remove the line. |
| Proposed Solution | Nothing should be sent to customer display when we go to qty 0 or remove a line/order. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0044879 | | closed | Sandrahuguet | Customer display - Product is not displayed when adding a product (quantity=1) |
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| Attached Files |  48633_19Q3_posterminal.diff (700) 2022-02-20 16:36
https://issues.openbravo.com/file_download.php?file_id=16653&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-02-18 14:30 | joniturralde93 | New Issue | |
| 2022-02-18 14:30 | joniturralde93 | Assigned To | => Retail |
| 2022-02-18 14:30 | joniturralde93 | OBNetwork customer | => Gold |
| 2022-02-18 14:30 | joniturralde93 | Support ticket | => 25925 |
| 2022-02-18 14:30 | joniturralde93 | Triggers an Emergency Pack | => No |
| 2022-02-20 16:30 | ranjith_qualiantech_com | Relationship added | related to 0044879 |
| 2022-02-20 16:30 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-02-20 16:36 | ranjith_qualiantech_com | File Added: 48633_19Q3_posterminal.diff | |
| 2022-02-21 06:37 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-02-21 06:37 | ranjith_qualiantech_com | Note Added: 0135147 | |
| 2022-02-21 06:37 | ranjith_qualiantech_com | Status | scheduled => resolved |
| 2022-02-21 06:37 | ranjith_qualiantech_com | Resolution | open => fixed |
| 2022-02-21 07:26 | marvintm | Status | resolved => new |
| 2022-02-21 07:26 | marvintm | Resolution | fixed => open |
| 2022-02-21 07:26 | marvintm | Review Assigned To | => marvintm |
| 2022-02-21 07:26 | marvintm | Note Added: 0135149 | |
| 2022-02-21 07:26 | marvintm | Status | new => closed |
| 2022-02-21 07:26 | marvintm | Resolution | open => no change required |