Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0048521POS2POSpublic2022-02-03 12:372022-02-11 17:48
Reportertimothee_catteeuw 
Assigned Tocberner 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0048521: JIRA 2671 - creditnote.xml does not work when using printing template option
DescriptionFollowing tests on the ability to configure a template directly on BO trough “POS Print templates”, 3 templates initially provided to my client does not work when I switch them to this new feature.

This ticket was created for credit note, after switching the credit note to printing template option, credit notes does not print anymore and a message appears on WebPOS (cf. attached file as well)

Uncaught (in promise) RequestError: Request to null? responded with error
at POS2.js:14688:17
(anonyme) @ POS2.js:14895
(anonyme) @ POS2.js:14688
await in (anonyme) (asynchrone)
(anonyme) @ SendCreditNoteToPrinter.js:47
(anonyme) @ ob-init.js:64
synchronizeMessage @ POS2.js:12974
synchronizeMessage @ POS2.js:12859
synchronizeMessages @ POS2.js:12848
await in synchronizeMessages (asynchrone)
synchronize @ POS2.js:12786
await in synchronize (asynchrone)
(anonyme) @ POS2.js:12765
internalFlush @ POS2.js:12764
onMessagesChanged @ POS2.js:12751
await in onMessagesChanged (asynchrone)
(anonyme) @ POS2.js:9440
handleChange @ POS2.js:9438
v @ redux.js:221
dispatch @ POS2.js:8603
(anonyme) @ POS2.js:9111
(anonyme) @ POS2.js:9248
await in (anonyme) (asynchrone)
action @ StateUserAction.js:61
launch @ UserAction.js:165
await in launch (asynchrone)
fb @ AddPayment.js:57
executeHooks @ UserAction.js:491
executePostHooks @ UserAction.js:477
launch @ UserAction.js:168
await in launch (asynchrone)
(anonyme) @ getUserAction.js:35
S @ processPayment.js:142
Ha @ processPayment.js:207
await in Ha (asynchrone)
h @ PaymentButton.jsx:90
onClick @ BaseButton.jsx:86
He @ react-dom.production.min.js:52
Ke @ react-dom.production.min.js:52
(anonyme) @ react-dom.production.min.js:53
Sr @ react-dom.production.min.js:100
_r @ react-dom.production.min.js:101
(anonyme) @ react-dom.production.min.js:113
ze @ react-dom.production.min.js:292
(anonyme) @ react-dom.production.min.js:50
Mr @ react-dom.production.min.js:105
Zt @ react-dom.production.min.js:75
Gt @ react-dom.production.min.js:74
t.unstable_runWithPriority @ scheduler.production.min.js:18
Hi @ react-dom.production.min.js:122
Ae @ react-dom.production.min.js:292
Xt @ react-dom.production.min.js:73

 


Steps To Reproduce1) create a new POS Print template (Module = empty, name = credit note, template type = credit note template, active = yes, printing template = creditnote.xml )

Creditnote.xml file is linked to related jira

2) go to organization and assign the credit note to a store

3) Go to webpos, refresh, logout and login and do a sale which will generate a credit note

→ KO, credit notes does not print anymore and a message appears on WebPOS
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0048522 closed migueldejuana JIRA 2672 - prepareproductnotificationtemplate.xml does not work when using printing template option 
related to defect 0048529 closed migueldejuana JIRA 2670 - buyproductnotificationtemplate.xml does not work when using Printing template option 
Attached Filespng image-20220203-113041.png (29,203) 2022-02-03 12:37
https://issues.openbravo.com/file_download.php?file_id=16574&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2022-02-03 12:37timothee_catteeuwNew Issue
2022-02-03 12:37timothee_catteeuwAssigned To => Retail
2022-02-03 12:37timothee_catteeuwFile Added: image-20220203-113041.png
2022-02-03 12:37timothee_catteeuwOBNetwork customer => No
2022-02-03 12:37timothee_catteeuwTriggers an Emergency Pack => No
2022-02-04 16:45sntgrealeAssigned ToRetail => sntgreale
2022-02-04 21:58sntgrealeStatusnew => scheduled
2022-02-09 17:49sntgrealeAssigned Tosntgreale => Retail
2022-02-10 13:24hgbotMerge Request Status => open
2022-02-10 13:24hgbotNote Added: 0134874
2022-02-10 18:09cbernerRelationship addedrelated to 0048522
2022-02-10 18:09cbernerRelationship addedrelated to 0048529
2022-02-10 18:09cbernerAssigned ToRetail => cberner
2022-02-11 17:47hgbotMerge Request Statusopen => approved
2022-02-11 17:48hgbotResolutionopen => fixed
2022-02-11 17:48hgbotStatusscheduled => closed
2022-02-11 17:48hgbotNote Added: 0134935
2022-02-11 17:48hgbotNote Added: 0134936

Notes
(0134874)
hgbot   
2022-02-10 13:24   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/108 [^]
(0134935)
hgbot   
2022-02-11 17:48   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards [^]
Changeset: 5d60f5dbd0456c564b4f018403b8aee4b19cbaf3
Author: Cristian Berner <cristian.berner@openbravo.com>
Date: 10-02-2022 13:21:02
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/commit/5d60f5dbd0456c564b4f018403b8aee4b19cbaf3 [^]

Fixes ISSUE-48521: creditnote.xml does not work when using printing template option

Credit note is failing when printing using a template saved in terminal
masterdata. It seems the name used to reference the
printCreditNoteTemplate was wrong, previously it was
GCNV_printCreditNoteTemplate, but the other name is the one that's saved
in masterdata from backend, so I switched it to the other one.

---
M web-jspack/org.openbravo.retail.giftcards/src/model/giftcard/SendCreditNoteToPrinter.js
M web-jspack/org.openbravo.retail.giftcards/src/ob-init.js
---
(0134936)
hgbot   
2022-02-11 17:48   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/108 [^]