0048516: It is not possible to redeem points while doing a purchase

Openbravo Issue Tracking System - Retail Modules

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Project

Category

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Date Submitted

Last Update

0048516

Retail Modules

Loyalty Programs for Web POS

public

2022-02-02 15:33

2022-02-21 08:19

Reporter

martinsdan

Assigned To

ranjith_qualiantech_com

Priority

normal

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Ubuntu 18.04.1 LTS

Product Version

Target Version

RR22Q1.1

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0048516: It is not possible to redeem points while doing a purchase

Description

When doing a purchase, the system asks if the customer wants to burn points.
This should create and use a gift card.
The points are burned but an error is shown.

Also, the error message is missing in AD

Steps To Reproduce

https://watch.screencastify.com/v/P7R0DHwuW9yCVNqUREMi [^]

To Reproduce the issue in livebuilds pi
Code:
GiftCardModel.java consumeAmountGiftCard Line 267. Throw Some Exception

Backoffice:
Don't add Manual Earn Rule for "Automatic Loyalty Program Membership" under Earn Rules

1) Use Customer "STA Customer (Multi Subscription)"
2) Add product
3) Redeem the points
4) Error Occurred (due to "Manual Earn Rule" is not configured for "Automatic Loyalty Program Membership"). KO
5) But points consumed. - KO (Can be checked in Subscriptions tab under Business Partner).
To reuse the loyalty program "Automatic Loyalty Program Membership", reset the points (subscription points and earned points) under Business Partner in postgres

Same Case when removing gift certificate payment
CancelGiftCertificateAmount.java restorePoints Line 75. Throw Some Exception
1) Use Customer "STA Customer (Multi Subscription)"
2) Add product
3) Redeem the points
4) Gift Certificate payment line created.
5) Remove payment. Error should be shown. But its not shown. KO
6) Payment should not be removed until it was success in backoffice. Now, payment is removed before receiving the response from server. KO

For removing gift certificate payment, "Manual Earn Rule" should be added under Earn Rules for the Loyalty Program

Proposed Solution

The problem is in GiftCardModel.consumeAmountGiftCard when comparing the gift card organization with the current organization.
The current organization is the store but the gift card organization is the legal organization.

Additional Information