Openbravo Issue Tracking System - Retail Modules |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0048315 | Retail Modules | Loyalty Programs for Web POS | public | 2021-12-23 16:05 | 2022-02-01 18:23 |
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Reporter | mdubreux | |
Assigned To | ranjith_qualiantech_com | |
Priority | urgent | Severity | major | Reproducibility | have not tried |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | | |
Merge Request Status | |
Review Assigned To | |
OBNetwork customer | |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0048315: Gift certificate Burn Rule not working |
Description | When burning points to generate a gift certificate, the POS throw an error which doesn't indicate what is wrong |
Steps To Reproduce | Create burn rule to create gift certificate
Go through a sales process
click on redeem the gift certificate
Error is displayed
Video:
https://watch.screencastify.com/v/3bvbLwPpZUf8u9W1R55s [^]
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Proposed Solution | |
Additional Information | |
Tags | No tags attached. |
Relationships | related to | defect | 0048516 | RR22Q1.1 | closed | ranjith_qualiantech_com | It is not possible to redeem points while doing a purchase |
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Attached Files | |
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Issue History |
Date Modified | Username | Field | Change |
2021-12-23 16:05 | mdubreux | New Issue | |
2021-12-23 16:05 | mdubreux | Assigned To | => Retail |
2021-12-23 16:05 | mdubreux | Triggers an Emergency Pack | => No |
2022-01-10 15:52 | javierRodriguez | Note Added: 0134179 | |
2022-01-24 06:10 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2022-01-25 05:31 | hgbot | Note Added: 0134537 | |
2022-01-25 05:35 | ranjith_qualiantech_com | Status | new => scheduled |
2022-01-31 09:18 | hgbot | Resolution | open => fixed |
2022-01-31 09:18 | hgbot | Status | scheduled => closed |
2022-01-31 09:18 | hgbot | Note Added: 0134679 | |
2022-01-31 09:18 | hgbot | Note Added: 0134680 | |
2022-02-01 18:23 | martinsdan | Issue Monitored: martinsdan | |
2022-02-02 15:34 | martinsdan | Relationship added | related to 0048516 |
Notes |
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2022-01-10 15:39:00,320 [http-4] ERROR org.openbravo.mobile.core.process.JSONRowConverter - Error in JSON process: null
java.lang.NullPointerException: null
at org.openbravo.loyalty.burn.giftcertificate.process.GenerateGiftCertificateUtils.generateGiftCard(GenerateGiftCertificateUtils.java:96) ~[classes/:?]
at org.openbravo.retail.loyalty.burn.giftcertificate.process.ConsumeGiftCertificateAmount.generateGiftCertificate(ConsumeGiftCertificateAmount.java:96) ~[classes/:?]
at org.openbravo.retail.loyalty.burn.giftcertificate.process.ConsumeGiftCertificateAmount.exec(ConsumeGiftCertificateAmount.java:54) ~[classes/:?]
at org.openbravo.mobile.core.process.JSONProcessSimple.exec(JSONProcessSimple.java:48) ~[classes/:?]
at org.openbravo.mobile.core.process.SecuredJSONProcess.secureExec(SecuredJSONProcess.java:63) [classes/:?]
at org.openbravo.mobile.core.process.MobileServiceProcessor.execProcess(MobileServiceProcessor.java:131) [classes/:?]
at org.openbravo.mobile.core.process.MobileServiceProcessor.execServiceName(MobileServiceProcessor.java:105) [classes/:?]
at org.openbravo.mobile.core.process.MobileService.doGetOrPost(MobileService.java:194) [classes/:?]
at org.openbravo.mobile.core.process.MobileService.doPost(MobileService.java:73) [classes/:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) [tomcat8-servlet-api.jar:?]
at org.openbravo.base.HttpBaseServlet.serviceInitialized(HttpBaseServlet.java:200) [openbravo-core.jar:?]
at org.openbravo.base.secureApp.HttpSecureAppServlet.service(HttpSecureAppServlet.java:459) [classes/:?]
at org.openbravo.client.kernel.BaseKernelServlet.callServiceInSuper(BaseKernelServlet.java:89) [classes/:?]
at org.openbravo.mobile.core.process.WebServiceAuthenticatedServlet.service(WebServiceAuthenticatedServlet.java:67) [classes/:?]
at org.openbravo.mobile.core.process.MobileService.service(MobileService.java:132) [classes/:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [tomcat8-servlet-api.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat8-websocket-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.openbravo.utils.SessionExpirationFilter.doFilter(SessionExpirationFilter.java:66) [openbravo-core.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.openbravo.utils.CharsetFilter.doFilter(CharsetFilter.java:38) [openbravo-core.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.openbravo.client.kernel.KernelFilter$1.doAction(KernelFilter.java:65) [classes/:?]
at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47) [classes/:?]
at org.openbravo.client.kernel.KernelFilter.doFilter(KernelFilter.java:74) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.openbravo.dal.core.DalRequestFilter$1.doAction(DalRequestFilter.java:96) [classes/:?]
at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47) [classes/:?]
at org.openbravo.dal.core.DalRequestFilter.doFilter(DalRequestFilter.java:118) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71) [log4j-web-2.17.0.jar:2.17.0]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) [tomcat8-catalina-8.5.39.jar:8.5.39]
at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:476) [tomcat8-coyote-8.5.39.jar:8.5.39]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat8-coyote-8.5.39.jar:8.5.39]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806) [tomcat8-coyote-8.5.39.jar:8.5.39]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498) [tomcat8-coyote-8.5.39.jar:8.5.39]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat8-coyote-8.5.39.jar:8.5.39]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat8-util-8.5.39.jar:8.5.39]
at java.lang.Thread.run(Thread.java:829) [?:?] |
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(0134537)
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hgbot
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2022-01-25 05:31
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(0134679)
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hgbot
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2022-01-31 09:18
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(0134680)
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hgbot
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2022-01-31 09:18
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