Openbravo Issue Tracking System - Retail Modules | ||||||||||||
View Issue Details | ||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
0048129 | Retail Modules | Web POS | public | 2021-11-22 13:51 | 2021-12-09 07:45 | |||||||
Reporter | hector_hernaez | |||||||||||
Assigned To | ranjith_qualiantech_com | |||||||||||
Priority | urgent | Severity | major | Reproducibility | always | |||||||
Status | closed | Resolution | fixed | |||||||||
Platform | OS | 5 | OS Version | |||||||||
Product Version | ||||||||||||
Target Version | Fixed in Version | RR21Q3.6 | ||||||||||
Merge Request Status | approved | |||||||||||
Review Assigned To | ||||||||||||
OBNetwork customer | OBPS | |||||||||||
Support ticket | 33227 | |||||||||||
Regression level | Production - Confirmed Stable | |||||||||||
Regression date | 2021-05-27 | |||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/2d16fc3f4fe1958c08c7e82436775bedee5eff57 [^] | |||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0048129: webPOS doesn't load the payments added in the backoffice | |||||||||||
Description | When a payment is added to a sales order in the backoffice, that payment is not loaded in the webPOS. It is happening in 21Q4.1 version. Customer says that this didn't happen in previous versions. | |||||||||||
Steps To Reproduce | Reproduced in this environment: https://livebuilds.openbravo.com/retail_mp_3.0RR21Q4.1/web/org.openbravo.retail.posterminal/?terminal=VBS-1#login [^] STEPS: - In webPOS add the product 'Adhesive body warmers'. - Press on search for customer button and add 'Arturo Montoro'. - In left menu select 'Layaway this Receipt'. - Press on total button and after in 'Layaway' button. - Now go to the backoffice and go to 'Sales order' tab. - Select the sales order we have just done. - Press on 'Add payment' button. - Fill 'Payment Method' with Wire Transfer and 'Deposit to' with 'Bank account 1 - ....'. - Press 'Done'. - In 'Payment plan' and 'Payment Details' you will see that the payment has been correctly added. - Go back again to webPOS. - In left menu select 'Open receipt' and look for the las one we have created in this process. - You will see that no payment has been added and in the total you will see that it appears '3.60€ remaining to pay'. Here you have the link with the video that the client has sent with the steps for more information: https://watch.screencastify.com/v/XFeTQ8YakhmHtTs5KMGA [^] | |||||||||||
Proposed Solution | ||||||||||||
Additional Information | ||||||||||||
Tags | No tags attached. | |||||||||||
Relationships |
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Attached Files | ||||||||||||
Issue History | ||||||||||||
Date Modified | Username | Field | Change | |||||||||
2021-11-23 07:42 | marvintm | Type | defect => backport | |||||||||
2021-11-23 07:42 | marvintm | Target Version | => PR21Q3.6 | |||||||||
2021-11-24 07:52 | marvintm | Project | Openbravo ERP => Retail Modules | |||||||||
2021-11-24 07:52 | marvintm | Regression introduced in release | PR21Q3 => | |||||||||
2021-11-24 07:52 | marvintm | Severity | critical => major | |||||||||
2021-11-24 07:52 | marvintm | Category | 07. Sales management => Adyen | |||||||||
2021-11-24 07:52 | marvintm | Target Version | PR21Q3.6 => | |||||||||
2021-11-24 07:54 | marvintm | Category | Adyen => Web POS | |||||||||
2021-12-02 10:11 | hgbot | Merge Request Status | => open | |||||||||
2021-12-02 10:11 | hgbot | Note Added: 0133477 | ||||||||||
2021-12-02 15:26 | hgbot | Note Added: 0133491 | ||||||||||
2021-12-09 07:45 | hgbot | Merge Request Status | open => approved | |||||||||
2021-12-09 07:45 | hgbot | Resolution | open => fixed | |||||||||
2021-12-09 07:45 | hgbot | Status | scheduled => closed | |||||||||
2021-12-09 07:45 | hgbot | Note Added: 0133526 | ||||||||||
2021-12-09 07:45 | hgbot | Fixed in Version | => RR21Q3.6 | |||||||||
2021-12-09 07:45 | hgbot | Note Added: 0133527 | ||||||||||
2021-12-09 07:45 | hgbot | Note Added: 0133528 | ||||||||||
2021-12-09 07:45 | hgbot | Note Added: 0133529 |
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