0048121: webPOS doesn't load the payments added in the backoffice

Openbravo Issue Tracking System - Retail Modules

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0048121

Retail Modules

Web POS

public

2021-11-22 13:51

2021-12-02 08:15

Reporter

hector_hernaez

Assigned To

ranjith_qualiantech_com

Priority

urgent

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

RR22Q1

Merge Request Status

approved

Review Assigned To

OBNetwork customer

OBPS

Support ticket

33227

Regression level

Production - Confirmed Stable

Regression date

2021-05-27

Regression introduced in release

Regression introduced by commit

https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/2d16fc3f4fe1958c08c7e82436775bedee5eff57 [^]

Triggers an Emergency Pack

Summary

0048121: webPOS doesn't load the payments added in the backoffice

Description

When a payment is added to a sales order in the backoffice, that payment is not loaded in the webPOS. It is happening in 21Q4.1 version.
Customer says that this didn't happen in previous versions.

Steps To Reproduce

Reproduced in this environment:
https://livebuilds.openbravo.com/retail_mp_3.0RR21Q4.1/web/org.openbravo.retail.posterminal/?terminal=VBS-1#login [^]

STEPS:

- In webPOS add the product 'Adhesive body warmers'.
- Press on search for customer button and add 'Arturo Montoro'.
- In left menu select 'Layaway this Receipt'.
- Press on total button and after in 'Layaway' button.

- Now go to the backoffice and go to 'Sales order' tab.
- Select the sales order we have just done.
- Press on 'Add payment' button.
- Fill 'Payment Method' with Wire Transfer and 'Deposit to' with 'Bank account 1 - ....'.
- Press 'Done'.
- In 'Payment plan' and 'Payment Details' you will see that the payment has been correctly added.

- Go back again to webPOS.
- In left menu select 'Open receipt' and look for the las one we have created in this process.
- You will see that no payment has been added and in the total you will see that it appears '3.60€ remaining to pay'.

Here you have the link with the video that the client has sent with the steps for more information:

https://watch.screencastify.com/v/XFeTQ8YakhmHtTs5KMGA [^]

Proposed Solution

Additional Information

Tags

No tags attached.

Relationships

depends on	backport	0048128		closed	ranjith_qualiantech_com	webPOS doesn't load the payments added in the backoffice
depends on	backport	0048129		closed	ranjith_qualiantech_com	webPOS doesn't load the payments added in the backoffice
caused by	defect	0046700	RR20Q3.4	closed	rqueralta	Grey screen doing a Cancel and Replace of receipts paid with Digital Coupon