0047909: The terminal POS does not scan properly barcodes when the environment is configured in French

Openbravo Issue Tracking System - Retail Modules

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Date Submitted

Last Update

0047909

Retail Modules

Web POS

public

2021-10-21 18:18

2021-10-22 11:34

Reporter

adrianromero

Assigned To

adrianromero

Priority

urgent

Severity

critical

Reproducibility

sometimes

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

RR21Q3.4

Fixed in Version

RR21Q3.4

Merge Request Status

Review Assigned To

jorge-garcia

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0047909: The terminal POS does not scan properly barcodes when the environment is configured in French

Description

In latest Ubuntu 20.04.3 and Chrome 94 with the OS keyboard layout configured as French AZERTY and the barcode scanner configured as a French AZERTY keyboard too. When reading a code with value "0123456789" the POS interprets "01234%67*9".

Note that with this configuration, if the barcode scanner is used in a regular text field like the text field used to search products, the code is read as expected when reading "0123456789" In the search text field the application displays "0123456789"

Observe that this behaviour is not reproducible in Ubuntu 20.04.2

Observe that if you configure the barcode scanner as a US keyboard, scanning codes in the SCAN tab will work properly but then scanning codes in text fields will not work.

NOTE: Similar error will appear also in Windows and other operating systems from version 20Q2 due to fix for issue 44671. The fix for this error also fixes 20Q2.

Steps To Reproduce

Log in in live builds: https://livebuilds.openbravo.com/retail_pi_pgsql/web/org.openbravo.retail.posterminal/?terminal=VBS-1#login [^] with the VBS-1 terminal type configured with the flag "use external input" checked.

Configure the keyboard layout in the operating system as FR AZERTY and the barcode scanner as FR AZERTY too. If you do not have a barcode scanner, this issue can be also simulated with the keyboard.

In the SCAN tab read a numeric barcode or type a barcode number, for example "0123456789" Note that if using a keyboard, to type "0123456789" in a FR AZERTY keyboard, you have to keep pressed SHIFT.

Observe that the POS displays "01234%67*9" that is wrong.

Observe that if the code is read or typed in the search box, the POS will display propery "0123456789"

Proposed Solution

Additional Information