Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0047841 | Retail Modules | Sessions | public | 2021-10-13 13:14 | 2021-11-10 10:37 |
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| Reporter | jorgewederago | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR19Q3.3 | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0047841: It is not possible to cancel an Open Till |
| Description | Sessions module allows the client to do an initial cash management based on certain configuration.
While this functionality compiles with a lot of Fiscal Printers we have seen that it is not possible to cancel the Open Session in the back office neither WebPOS (if you cancel the only hook we have WebPOS stays blocked until F5 is pressed).
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| Steps To Reproduce | *Install sessions module
*Configure it to have Open Till
*Do an initial count cash and cancel the hook POSS_PostInitialCount
*Check that the UI is blocked until F5 is pressed |
| Proposed Solution | Few things are needed for this issue:
*Create a hook that allows us to cancel the Open Session in the back end if something goes wrong
*Would be nice to have access to the cash management event generated since this information is usually needed for fiscal purposes
*If something goes wrong we should be able to cancel the hook, remove the cash event and log out.
*Fix the cancel execution of POSS_PostInitialCount |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  47841_DKTFR_19Q3_sessions.diff (3,081) 2021-11-10 10:37
https://issues.openbravo.com/file_download.php?file_id=16336&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2021-10-13 13:14 | jorgewederago | New Issue | |
| 2021-10-13 13:14 | jorgewederago | Assigned To | => Retail |
| 2021-10-13 13:14 | jorgewederago | Triggers an Emergency Pack | => No |
| 2021-10-13 14:26 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2021-10-28 07:21 | hgbot | Note Added: 0132692 | |
| 2021-10-28 08:10 | hgbot | Resolution | open => fixed |
| 2021-10-28 08:10 | hgbot | Status | new => closed |
| 2021-10-28 08:10 | hgbot | Note Added: 0132696 | |
| 2021-10-28 08:10 | hgbot | Note Added: 0132697 | |
| 2021-11-10 10:37 | ranjith_qualiantech_com | File Added: 47841_DKTFR_19Q3_sessions.diff | |