Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0047740 | Retail Modules | RT-Printer | public | 2021-09-22 18:43 | 2021-10-11 08:55 |
|
| Reporter | rbianchini | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | | Fixed in Version | RR22Q1 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | OBPS |
| Support ticket | 29109 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0047740: Print reservations |
| Description | It is happening that the reservations, in the second payment, do not use the reservation template, but the normal sale template |
| Steps To Reproduce | 1- In Livebuilds, in the Retail with modules section, open the pgsql backend environment. Login with Openbravo user.
2- Open the "Channel - Touchpoint" window. Open the registry in form mode with Searchkey "VBS-1", and add the address of the hardware manager that we must have open on our computer. In my case, I enter http://127.0.0.1:8090/printer [^]
3- In Livebuilds, in the Retail with modules section, open the webpos environment to enter the POS.
4- Select any product to sell. In my case, I open in the category "Backpacks & Travel", the product 1502145 - 1502145
5- From Menu, go to the Layaway this Receipt option. As the price is € 30, a price lower than this is entered. In my case, I put that I receive € 15 in Cash. Press the Layaway button
6- Look at the printout in the hardware manager. The reservation template was printed as we can see the LAYAWAY text
7- Still browsing the POS, from the menu, open the order with the "Open Receipt" option. Select the last reservation that we have created.
8- Go to the button above Checkout, and we see that we have 15 to pay. But the customer can make another payment of less than 15. In this way, the sale will continue to be considered a reservation. I select that € 5 more of Cash has been received. Squeeze Layaway again.
9- Look at the printing in the hardware manager. We can see that it is an impression of the normal sales template, when it should be the reservations one
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Ticket29109.zip (4,374,848) 2021-09-22 19:00
https://issues.openbravo.com/file_download.php?file_id=16216&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2021-09-22 18:43 | rbianchini | New Issue | |
| 2021-09-22 18:43 | rbianchini | Assigned To | => Retail |
| 2021-09-22 18:43 | rbianchini | OBNetwork customer | => OBPS |
| 2021-09-22 18:43 | rbianchini | Support ticket | => 29109 |
| 2021-09-22 18:43 | rbianchini | Regression date | => 2021-10-08 |
| 2021-09-22 18:43 | rbianchini | Triggers an Emergency Pack | => No |
| 2021-09-22 19:00 | rbianchini | File Added: Ticket29109.zip | |
| 2021-09-23 07:48 | marvintm | Regression date | 2021-10-08 => |
| 2021-09-27 16:21 | rqueralta | Assigned To | Retail => rqueralta |
| 2021-10-06 12:35 | ranjith_qualiantech_com | Assigned To | rqueralta => ranjith_qualiantech_com |
| 2021-10-06 12:45 | ranjith_qualiantech_com | Assigned To | ranjith_qualiantech_com => rqueralta |
| 2021-10-07 14:45 | ranjith_qualiantech_com | Assigned To | rqueralta => ranjith_qualiantech_com |
| 2021-10-08 13:14 | hgbot | Merge Request Status | => open |
| 2021-10-08 13:14 | hgbot | Note Added: 0132273 | |
| 2021-10-10 08:12 | ranjith_qualiantech_com | Status | new => scheduled |
| 2021-10-11 08:55 | hgbot | Merge Request Status | open => approved |
| 2021-10-11 08:55 | hgbot | Resolution | open => fixed |
| 2021-10-11 08:55 | hgbot | Status | scheduled => closed |
| 2021-10-11 08:55 | hgbot | Note Added: 0132285 | |
| 2021-10-11 08:55 | hgbot | Fixed in Version | => RR22Q1 |
| 2021-10-11 08:55 | hgbot | Note Added: 0132286 | |