Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0047720Retail ModulesWeb POSpublic2021-09-20 15:222021-09-22 09:19
Reportermaite 
Assigned Toranjith_qualiantech_com 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket25876
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0047720: Error While Importing generated by Cross Store Retuns in 19Q3 version
DescriptionSome ticket properties are corrupted:

org.openbravo.base.exception.OBException: Error in OrderLoader: Entity VBS1000001 - 20-09-2021 - OHS Customer (MaterialMgmtShipmentInOut) with organization Vall Blanca Store references an entity OHS Customer through its property MaterialMgmtShipmentInOut.businessPartner but this referenced entity belongs to an organization Orhi Store which is not part of the natural tree of Vall Blanca Store
Steps To Reproduce1. Configure VallBlanca org to be able to do cross store documents, by filling the Cross Store Organization field of Organization window with "White Valley Spain S.A" value
2. Log into VBS-1 terminal (https://livebuilds.openbravo.com/retail_mp_3.0RR19Q3.3/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]) and run Verified returns process
3. Click on Advanced filter and set "all stores" in store filter
4. Select ticket from another store
5. Click on the total and add cash payment
6. Click on delete ticket
7. Remove previous payment
8. Click on delete ticket again and CANCEL (I think this is the step when the json info is corrupted)
9. Add cash payment again and Done
10. Access to backoffice and the ticket will be found in the Errors While Importing window
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0045698RR21Q2 closed aferraz Set terminal organization inside deleteTicket action 
Attached Filesdiff 47720_posterminal_19Q3.diff (1,470) 2021-09-21 09:27
https://issues.openbravo.com/file_download.php?file_id=16208&type=bug
Issue History
Date ModifiedUsernameFieldChange
2021-09-20 15:22maiteNew Issue
2021-09-20 15:22maiteAssigned To => Retail
2021-09-20 15:22maiteOBNetwork customer => Gold
2021-09-20 15:22maiteSupport ticket => 25876
2021-09-20 15:22maiteTriggers an Emergency Pack => No
2021-09-20 15:23maiteIssue Monitored: networkb
2021-09-21 07:40ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-09-21 09:26ranjith_qualiantech_comRelationship addedrelated to 0045698
2021-09-21 09:27ranjith_qualiantech_comFile Added: 47720_posterminal_19Q3.diff
2021-09-21 16:23eugeniIssue Monitored: eugeni
2021-09-22 09:19marvintmReview Assigned To => marvintm
2021-09-22 09:19marvintmNote Added: 0131972
2021-09-22 09:19marvintmStatusnew => closed
2021-09-22 09:19marvintmResolutionopen => no change required

Notes
(0131972)
marvintm   
2021-09-22 09:19   
This problem was already fixed by the fix for this issue:

https://issues.openbravo.com/view.php?id=45698 [^]

(the organization was set before actually deleting the ticket, so if the user canceled the process, the problem would be encountered).

We have attached a patch to fix this problem in 19Q3