Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0047484Retail ModulesWeb POSpublic2021-08-02 11:262021-08-25 14:44
Reporterfermin_ostivar 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionRR21Q4 
Merge Request Statusapproved
Review Assigned Toadrianromero
OBNetwork customerOBPS
Support ticket26890
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0047484: It's not possible to pay pending tickets when a customer is On Hold.
DescriptionIt's not possible to pay pending tickets from webpos when a customer is On Hold
Steps To ReproduceWeb Pos
 Create ticket for a Customer

Backoffice, in the customer
  Option -> On hold, selected
  Option -> Payment in, not selected.
  
Webpos
 Menu -> Refresh data
 Menu -> Pay Open Tickets
    Search by customer,
    when we select the customer the message "Is not possible to select **** because it is on hold" appears
Proposed SolutionThe Webpos has to alow to select customers to pay pendind tickets.
Additional Information
TagsNo tags attached.
Relationships
related to feature request 0028460 closed guillermogil It should be possible to identify the BPartners that are on hold 
Attached Filespdf difference.pdf (879,941) 2021-08-05 12:07
https://issues.openbravo.com/file_download.php?file_id=16072&type=bug
diff 47484_20Q3_posterminal.diff (868) 2021-08-25 14:44
https://issues.openbravo.com/file_download.php?file_id=16151&type=bug
Issue History
Date ModifiedUsernameFieldChange
2021-08-02 11:26fermin_ostivarNew Issue
2021-08-02 11:26fermin_ostivarAssigned To => Retail
2021-08-02 11:26fermin_ostivarTriggers an Emergency Pack => No
2021-08-02 12:00malsasuaOBNetwork customer => OBPS
2021-08-02 12:00malsasuaSupport ticket => 26890
2021-08-02 12:00malsasuaResolution time => 1629669600
2021-08-03 14:45adrianromeroStatusnew => acknowledged
2021-08-03 15:00adrianromeroStatusacknowledged => scheduled
2021-08-03 15:15adrianromeroReview Assigned To => adrianromero
2021-08-03 15:15adrianromeroNote Added: 0130957
2021-08-03 15:15adrianromeroStatusscheduled => closed
2021-08-03 15:15adrianromeroResolutionopen => no change required
2021-08-03 15:15adrianromeroRelationship addedrelated to 0028460
2021-08-03 15:16adrianromeroNote Added: 0130958
2021-08-05 12:07fermin_ostivarFile Added: difference.pdf
2021-08-05 12:09fermin_ostivarNote Added: 0130983
2021-08-05 12:23fermin_ostivarNote Added: 0130984
2021-08-05 12:23fermin_ostivarStatusclosed => new
2021-08-05 12:23fermin_ostivarResolutionno change required => open
2021-08-05 12:24fermin_ostivarNote Deleted: 0130984
2021-08-05 13:01adrianromeroStatusnew => acknowledged
2021-08-06 12:30adrianromeroNote Added: 0131014
2021-08-13 08:09ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-08-16 07:56ranjith_qualiantech_comStatusacknowledged => scheduled
2021-08-17 07:02hgbotMerge Request Status => open
2021-08-17 07:02hgbotNote Added: 0131149
2021-08-18 07:45hgbotMerge Request Statusopen => approved
2021-08-18 07:45hgbotResolutionopen => fixed
2021-08-18 07:45hgbotStatusscheduled => closed
2021-08-18 07:45hgbotFixed in Version => RR21Q4
2021-08-18 07:45hgbotNote Added: 0131159
2021-08-18 07:45hgbotNote Added: 0131160
2021-08-25 14:44ranjith_qualiantech_comFile Added: 47484_20Q3_posterminal.diff

Notes
(0130957)
adrianromero   
2021-08-03 15:15   
It is the intended behaviour not allowing to select customers on hold.
(0130958)
adrianromero   
2021-08-03 15:16   
Actually the fix for the related issue 28460 implements this behaviour.
(0130983)
fermin_ostivar   
2021-08-05 12:09   
Attached a file to show the difference with the issue 28460
(0131014)
adrianromero   
2021-08-06 12:30   
In this case the customer is set "on Hold" but in the "on Hold" section it is allowed the customer to pay. So the customer should be allowed to be selected in the pay open tickets action. But avoid selecting the customer for other actions selected in the "on Hold" section.
(0131149)
hgbot   
2021-08-17 07:02   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/545 [^]
(0131159)
hgbot   
2021-08-18 07:45   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: de7d9aa550fd3007429653def76de045382c4dc7
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 2021-08-18T05:45:01+00:00
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/de7d9aa550fd3007429653def76de045382c4dc7 [^]

Fixed ISSUE-47484: Removed Customer OnHold validation when selecting customer in popup
* OnHold validation already exists when updating customer to receipt

---
M web/org.openbravo.retail.posterminal/js/components/businesspartner_selector.js
---
(0131160)
hgbot   
2021-08-18 07:45   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/545 [^]