Openbravo Issue Tracking System - Openbravo ERP |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0004748 | Openbravo ERP | 07. Sales management | public | 2008-08-28 18:20 | 2011-12-21 20:15 |
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| Reporter | jtarbal | |
| Assigned To | psarobe | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | 2.35MP5 | |
| Target Version | | Fixed in Version | 3.0MP6 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Web browser | |
| Modules | Core |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0004748: Improving RMA management |
| Description | When completing a sales order of type "Return material", its status remains at "Under way" and never reaches the "Completed" status. |
| Steps To Reproduce | 1.- Go to Sales Management > Transactions > Sales Order
2.- Create a new sales order of type "Return material"
3.- Complete the sales order created before
4.- Check that its status is "Under way" instead of "completed" |
| Proposed Solution | |
| Additional Information | |
| Tags | ModuleCandidate, ReleaseCandidate |
| Relationships | | has duplicate | defect | 0007266 | | closed | AinhoaPagola | Not able to complete the Sales order with document type as 'Return material' |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2008-08-28 18:20 | jtarbal | New Issue | |
| 2008-08-28 18:20 | jtarbal | Assigned To | => cromero |
| 2008-08-28 18:20 | jtarbal | sf_bug_id | 0 => 2080783 |
| 2008-09-01 10:37 | psarobe | Priority | normal => low |
| 2008-09-01 10:37 | psarobe | Severity | major => minor |
| 2008-09-01 10:38 | psarobe | Note Added: 0008799 | |
| 2008-09-01 10:38 | psarobe | Status | new => feedback |
| 2008-09-01 10:43 | jtarbal | Note Added: 0008801 | |
| 2008-09-08 10:56 | psarobe | Note Added: 0008912 | |
| 2008-09-08 10:56 | psarobe | Issue Monitored: psarobe | |
| 2008-09-08 11:48 | jtarbal | Note Added: 0008917 | |
| 2008-09-08 12:09 | psarobe | Note Added: 0008918 | |
| 2008-10-13 10:24 | psarobe | Type | defect => feature request |
| 2008-11-10 13:09 | cromero | Assigned To | cromero => pjuvara |
| 2008-11-16 19:03 | pjuvara | Status | feedback => new |
| 2008-11-16 19:03 | pjuvara | Tag Attached: ReleaseCandidate | |
| 2008-11-16 19:03 | pjuvara | Priority | low => normal |
| 2008-11-16 19:03 | pjuvara | Status | new => acknowledged |
| 2008-11-16 19:03 | pjuvara | Projection | none => minor fix |
| 2008-11-16 19:03 | pjuvara | Summary | Sales orders of type "Return material" does not reach the "completed" status => Improving RMA management |
| 2008-11-22 23:39 | pjuvara | Tag Attached: ModuleCandidate | |
| 2009-02-18 13:11 | jtarbal | Note Added: 0013644 | |
| 2009-04-27 13:58 | AinhoaPagola | Relationship added | has duplicate 0007266 |
| 2009-09-15 16:04 | itanackovic | Issue Monitored: itanackovic | |
| 2011-02-04 09:15 | jpabloae | Assigned To | pjuvara => rmorley |
| 2011-12-21 20:13 | dmitry_mezentsev | Status | acknowledged => scheduled |
| 2011-12-21 20:13 | dmitry_mezentsev | Assigned To | rmorley => psarobe |
| 2011-12-21 20:13 | dmitry_mezentsev | fix_in_branch | => pi |
| 2011-12-21 20:15 | dmitry_mezentsev | Note Added: 0043987 | |
| 2011-12-21 20:15 | dmitry_mezentsev | Status | scheduled => resolved |
| 2011-12-21 20:15 | dmitry_mezentsev | Fixed in Version | => 3.0MP6 |
| 2011-12-21 20:15 | dmitry_mezentsev | Fixed in SCM revision | => 1 |
| 2011-12-21 20:15 | dmitry_mezentsev | Resolution | open => fixed |
| 2011-12-21 20:15 | dmitry_mezentsev | Status | resolved => closed |
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Notes |
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We need to think if this is something that is not implemented or needs a further development |
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In my opinion it should be part of the standard product, as it is very common to have to treat this kind of sales orders. |
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We are agree with you. But the question is if it is not implemented or needs a further development. In my opinion needs a further development. What do you think if we change it to Feature request? |
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As long as it is solved, for me it is OK. |
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I mean, just to change to status in order of having the Sales Order as complete it is very easy but we also should think that the PL should do if you want to reactive if it applies. When I say that might be need a further development I was considering these kind of things |
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Please consider the following logic.
1.- When a Sales Order document of type "Return Material" is completed, its status should change from "Draft" to "Complete".
2.- The Goods Shipment document type related to the "Return Material" sales order document type, should be one document that increases the warehouse stock when the quantities in its lines have positive values.
When creating a "Goods Shipment" from a Sales Order document of type "Return material" through the "Create shipments from orders" form or the "Generate shipments" process, the document type for the "Goods Shipment" explained before should be used.
When adding new lines in a "Goods Shipment" through the button "Create lines from" and from a Sales Order document of type "Return material", if the document type of the "Goods Shipment" is the standard one, the quantities in the lines should have negative values. If the document type of the "Goods Shipment" is the one explained above, the quantities in the lines should have positive values.
3.- The Sales Invoice document type related to the "Return Material" sales order document type, should be one document that generates an accounting entry like the one generated for a Purchase Invoice (AP Invoice) when the amounts in its lines have positive values.
When creating a "Sales Invoice" from a Sales Order document of type "Return material" through the "Create invoices from orders" form or the "Generate invoices" process, the document type for the "Sales Invoice" explained before should be used.
When adding new lines in a "Sales Invoice" through the button "Create lines from" and from a Sales Order document of type "Return material", if the document type of the "Sales Invoice" is the standard one, the quantities in the lines should have negative values. If the document type of the "Sales Invoice" is the one explained above, the quantities in the lines should have positive values. |
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