0047324: JIRA 2206 - Ingenico - no ticket on terminal if payment is refused

Openbravo Issue Tracking System - POS2

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Project

Category

View Status

Date Submitted

Last Update

0047324

POS2

POS

public

2021-07-02 11:08

2021-09-21 18:09

Reporter

timothee_catteeuw

Assigned To

Retail

Priority

normal

Severity

critical

Reproducibility

always

Status

closed

Resolution

no change required

Platform

OS Version

Product Version

Target Version

TAP

Fixed in Version

Merge Request Status

Review Assigned To

guilleaer

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0047324: JIRA 2206 - Ingenico - no ticket on terminal if payment is refused

Description

When payment through Axis C3 is refused, no customer receipt is printed in order to indicate the payment transaction failed.

Steps To Reproduce

Tested with a channel touchpoint correctly configured in Axis C3 terminal configuration available in the related menu on BO (cf. this doc http://wiki.openbravo.com/wiki/Retail:AXISC3_Payment_Provider [^] [^])
- Host : localhost
- Port : 9518
- Terminal : 00000165
- Prints info checked
- interface : network

Example of a user allowing to fail the payment.
Log in WebPOS
Start a new ticket
Add several products in your basket
Switch to payment mode
Select Card as payment method
The amount to pay is forwarded to the terminal payment (tested with an Ingenico desk/5000)
insert a dev credit card
fill in the pin code but without validating
Wait around 5 seconds
The payment is refused and a pop-up is displayed to indicate the error
--> No receipt printed in order to indicate it.

Proposed Solution

Additional Information