Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0047310 | Retail Modules | Offline Mode | public | 2021-07-01 00:11 | 2021-07-08 07:39 |
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| Reporter | lbressan | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR21Q4 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0047310: The POS stops Printing after processing more than 300 tickets in offline mode |
| Description | The problem was detected in version 20Q4, but it is also reproducible in version 21Q2
When working in a Terminal in offline mode, when the amount of 300 tickets is passed, the pos stops printing the tickets.
The problem is in the MessageModelControllerDefinition in particular in the findAll function it is taking a default limit of 300. As in our case we already have more than 300, the array of messages always returns the first 300 and the following no longer check them.
This limit is defined in the constant DEFAULT_QUERY_LIMIT
I attach the images of the code |
| Steps To Reproduce |
1- You are offline
2 - You make more than 300 tickets (you can also change the constant temporarily to 10 to reproduce it)
3- Stop printing
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | depends on | backport | 0047362 | RR21Q3 | closed | ranjith_qualiantech_com | The POS stops Printing after processing more than 300 tickets in offline mode | | depends on | backport | 0047363 | RR21Q2.1 | closed | ranjith_qualiantech_com | The POS stops Printing after processing more than 300 tickets in offline mode | | depends on | backport | 0047364 | RR21Q1.4 | closed | ranjith_qualiantech_com | The POS stops Printing after processing more than 300 tickets in offline mode |
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| Attached Files |  IMG-25926.rar (1,314,637) 2021-07-01 00:11
https://issues.openbravo.com/file_download.php?file_id=15981&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2021-07-01 00:11 | lbressan | New Issue | |
| 2021-07-01 00:11 | lbressan | Assigned To | => Retail |
| 2021-07-01 00:11 | lbressan | File Added: IMG-25926.rar | |
| 2021-07-01 00:11 | lbressan | Resolution time | => 1625522400 |
| 2021-07-01 00:11 | lbressan | Triggers an Emergency Pack | => No |
| 2021-07-01 00:50 | Practics | Issue Monitored: Practics | |
| 2021-07-05 09:27 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2021-07-07 11:25 | hgbot | Note Added: 0130219 | |
| 2021-07-08 07:27 | marvintm | Status | new => acknowledged |
| 2021-07-08 07:27 | marvintm | Status | acknowledged => scheduled |
| 2021-07-08 07:39 | hgbot | Note Added: 0130261 | |
| 2021-07-08 07:39 | hgbot | Resolution | open => fixed |
| 2021-07-08 07:39 | hgbot | Status | scheduled => closed |
| 2021-07-08 07:39 | hgbot | Fixed in Version | => RR21Q4 |
| 2021-07-08 07:39 | hgbot | Note Added: 0130262 | |