Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0047166 | POS2 | POS | public | 2021-06-17 09:14 | 2021-06-23 12:13 |
| Reporter | jmelin | ||||
| Assigned To | Retail | ||||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | OS | 30 | OS Version | Openbravo Appliance 14.04 | |
| Product Version | |||||
| Target Version | Fixed in Version | ||||
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| OBNetwork customer | |||||
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| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0047166: JIRA 2107 - Hardware Manager is slowing touchscreen response time | ||||
| Description | When HW manager is running on the POS with printer set to USB, the response time of the touchscreen is delayed. You need to touch longer to add a product for example. When you start HW manager with printer mode set to "screen", then the response time is normal This happens on HP RP7 POS with Windows 7. | ||||
| Steps To Reproduce | On a HP RP7 POS 1. In “openbravohw.properties”, set ## Receipt printers ## machine.printer = usb 2. Start hardware manager 3. Connect to VBS-2 4. Try to use the touchscreen (create a new order and add a product) => the response time of the touchscreen is delayed and you need to touch the screen longer to add a product 5. Stop hardware manager 6. In “openbravohw.properties”, set ## Receipt printers ## machine.printer = screen 7. Start hardware manager => the response time of the touchscreen is normal | ||||
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| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2021-06-17 09:14 | jmelin | New Issue | |||
| 2021-06-17 09:14 | jmelin | Assigned To | => Retail | ||
| 2021-06-17 09:14 | jmelin | Triggers an Emergency Pack | => No | ||
| 2021-06-18 17:23 | dmiguelez | Resolution time | => 1625176800 | ||
| 2021-06-18 17:23 | dmiguelez | Severity | critical => major | ||
| 2021-06-18 17:23 | dmiguelez | Status | new => scheduled | ||
| 2021-06-18 17:23 | dmiguelez | Status | scheduled => acknowledged | ||
| 2021-06-23 12:12 | dmiguelez | Status | acknowledged => scheduled | ||
| 2021-06-23 12:12 | dmiguelez | Status | scheduled => closed | ||
| 2021-06-23 12:13 | dmiguelez | Resolution | open => unable to reproduce | ||
| There are no notes attached to this issue. |