Openbravo Issue Tracking System - POS2
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0047103POS2POSpublic2021-05-27 17:082021-09-02 10:28
psanjuan 
vmromanos 
urgentmajoralways
closedinvalid 
30Openbravo Appliance 14.04
 
TAP 
vmromanos
No
0047103: Credit Note feature does not manage properly the credit do not used.
Credit Note feature does not manage properly the credit do not used.
0-Login POS2 as vallblanca with Credit Notes configuration completed.
1-Run a cash up process to be sure that there are no pending receipts, that all the amount has been counted and nothing has been kept in the terminal.
1-Add 1x "of any product. Note that the total sale is 12€ for instance.
2-Pay the sale with the payment method that has been configured to generate credit in case there is an "Overpaument", for instance "Voucher".
3-Pay a higher amount, for instance with a voucher of 20€
4-Complete the sale.
5-Verify that a credit note receipt is printed for an amount of 20-12=8€
6-Create another sale for an amount of 3€
7-Use that credit to pay that sale. Verify that current balance shown is 8€ so it is possible to pay that sale with that credit.
8-Complete the sale
9- Create another sale of 3€, by trying to pay with the same credit.
10-Realize that it is not possible as the balance has turned automatically to 0,00€
11- Close the till
12-Verify that there is no management of the remaining amount of credit do not used.


The cash up information shown to count is 20€ of voucher and 8 of the credit. The report print is also not correct as it shows:
Sales 12 € - correct
Retail transactions - 12 € correct
Expected amount = 28€ (this is not correct, it should be 20)
Counted amount = 28 (this is not correct, it should be 20)
Total to keep = 20 (this is correct)
Total to deposit = 8 (not correct it should be 0)
No tags attached.
blocks defect 0046877 closed vmromanos Credit Note feature does not manage properly the credit do not used. 
Issue History
2021-06-14 10:00guilleaerTypedefect => backport
2021-06-14 10:00guilleaerTarget Version => TAP
2021-06-14 10:00guilleaerStatusscheduled => acknowledged
2021-09-02 10:28vmromanosStatusacknowledged => scheduled
2021-09-02 10:28vmromanosAssigned ToRetail => vmromanos
2021-09-02 10:28vmromanosReview Assigned To => vmromanos
2021-09-02 10:28vmromanosNote Added: 0131505
2021-09-02 10:28vmromanosStatusscheduled => closed
2021-09-02 10:28vmromanosResolutionopen => invalid

Notes
(0131505)
vmromanos   
2021-09-02 10:28   
Tested and working fine.

Most likely you have activated the "Use Credit Note Once" flag at Organization level, which allows to consume the credit note just one time.

When this flag is not enabled, you can consume the credit note more than one time (meanwhile you have available credit)