Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0046999Retail ModulesWeb POSpublic2021-06-03 16:112021-06-18 17:50
Reporterpsanjuan 
Assigned Toranjith_qualiantech_com 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS30OS VersionOpenbravo Appliance 14.04
Product Version 
Target VersionRR20Q4.5Fixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression levelProduction - Confirmed Stable
Regression date2021-04-13
Regression introduced in releaseRR20Q3
Regression introduced by commithttps://code.openbravo.com/erp/pmods/org.openbravo.retail.giftcards/rev/4ae14c816476826e373a41181ce9748862ba7f24 [^]
Triggers an Emergency PackNo
Summary0046999: It is not possible to return a product/voucher gift card
DescriptionIt is not possible to return a product/voucher gift card
Steps To ReproduceConfigure a "product" gift card as described in the wiki below in Livebuilds (Retail with modules).

http://wiki.openbravo.com/wiki/Retail:Gift_Cards/Product_Gift_Cards_and_Gift_Vouchers#Returning_gift_cards_and_gift_vouchers [^]

Create a Sales order and include the Product Gift Card just created.
In the pop-up fill in the Gift Card owner, id, Initial balance and description. Press Apply.
Complete the sale and pay it in cash.

Go to the Openbravo backoffice, and verify that a new record has been created in the Gift Card Instance window.

Now go back to Openbravo Web POS.
As described in the wiki, use the menu option "Return this Receipt" to create a return. After that select the menu option "Gift/Credit Note" menu option.
Verify that the product gift card just created is shown in there with the initial balance.

Select it, and press on Return. A message is shown saying "Error Gift Card/voucher can be returned only on sales receipt"
See "Error1_46981" image attached.

Cancel that and delete the current receipt.

Create a normal sale, select the menu option "Gift/Credit Note" menu option.
Select the product gift card just created.

Once shown, press on Return button. Verify that nothing happens.
See "Error2_46981" image attached.

Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
blocks defect 0046981 closed ranjith_qualiantech_com It is not possible to return a product/voucher gift card 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-06-07 10:40marvintmTypedefect => backport
2021-06-07 10:40marvintmTarget Version => RR20Q4.5
2021-06-14 03:43hgbotNote Added: 0129429
2021-06-14 07:13hgbotNote Added: 0129434
2021-06-14 07:13hgbotResolutionopen => fixed
2021-06-14 07:13hgbotStatusscheduled => closed
2021-06-14 07:13hgbotNote Added: 0129435
2021-06-18 17:50psanjuanNote Added: 0129658

Notes
(0129429)
hgbot   
2021-06-14 03:43   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/71 [^]
(0129434)
hgbot   
2021-06-14 07:13   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/71 [^]
(0129435)
hgbot   
2021-06-14 07:13   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards [^]
Changeset: f002d0f1f11ee724ac9dcd4a384513d8fd334d56
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 2021-06-14T07:10:48+05:30
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/commit/f002d0f1f11ee724ac9dcd4a384513d8fd334d56 [^]

Fixed ISSUE-46999: Updated validation of receipt orderType when returning the gift card
* Gift Card should be returned only on sales receipt

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M web/org.openbravo.retail.giftcards/js/components/GiftCardDetails.js
---
(0129658)
psanjuan   
2021-06-18 17:50   
Please review http://wiki.openbravo.com/wiki/Retail:Gift_Cards/Product_Gift_Cards_and_Gift_Vouchers#Returning_gift_cards_and_gift_vouchers [^]

as it seems it is described in there that gift card returns must be made in a return order.