Openbravo Issue Tracking System - POS2
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0046963POS2POSpublic2021-06-02 14:202021-07-27 15:55
jmelin 
hernan-dp 
urgentminoralways
acknowledgedopen 
30Openbravo Appliance 14.04
 
 
No
0046963: JIRA 2036 - Impossible to connect to POS while updating OB Central
When updating the OB Central server (Tomcat is stopped)
Then it's not possible to connect to POS

User prevously connected shoud be able to connect as on WebPOS v1

Error in console
Error retrieving data for model OrgVariable: RequestError: Request to ../../org.openbravo.mobile.core.service.jsonrest/org.openbravo.mobile.core.master.MasterDataLoader?$timeout=100000 is not allowed because the remote server is not online; line: a (https://agapes-integration.cloud.openbravo.com/openbravo/web/pos/static/js/11.0bf9cfc0.chunk.js:1:113384 [^]) (*)

Failed to load resource: the server responded with a status of 503 (Service Unavailable)
1. Connect a POS and log in with an authorized user
2. Log out
3. Start updating the central server
4. Try to log again

=> error : Master Data Loading Error
There was an error loading the following terminal properties: OrgVariable. Please check you internet connection and click reload to refresh the page. If the problem persists please contact your System Administrator.

Takeaway
png OrgVariable_of_the_org.PNG (18,856) 2021-06-11 13:10
https://issues.openbravo.com/file_download.php?file_id=15912&type=bug
png
Issue History
2021-06-02 14:20jmelinNew Issue
2021-06-02 14:20jmelinAssigned To => Retail
2021-06-02 14:20jmelinTriggers an Emergency Pack => No
2021-06-02 14:20jmelinTag Attached: Takeaway
2021-06-02 14:20jmelinFile Added: 97acfdfe-99ec-4af9-919c-dc143bf28256.png
2021-06-02 14:21jmelinFile Added: 47a1ebf5-5cd7-4b49-8ed1-3a33da9fa861.png
2021-06-02 14:21jmelinFile Deleted: 97acfdfe-99ec-4af9-919c-dc143bf28256.png
2021-06-02 14:21jmelinFile Deleted: 47a1ebf5-5cd7-4b49-8ed1-3a33da9fa861.png
2021-06-02 17:25dmiguelezStatusnew => acknowledged
2021-06-02 17:25dmiguelezStatusacknowledged => scheduled
2021-06-02 17:25dmiguelezStatusscheduled => acknowledged
2021-06-02 18:01guilleaerAssigned ToRetail => platform
2021-06-03 09:14dmiguelezStatusacknowledged => scheduled
2021-06-03 09:15dmiguelezAssigned Toplatform => javietxe
2021-06-03 09:15dmiguelezStatusscheduled => feedback
2021-06-03 09:15dmiguelezNote Added: 0128991
2021-06-10 15:39jmelinSummaryJIRA 2016 - Impossible to connect to POS while updating OB Central => JIRA 2036 - Impossible to connect to POS while updating OB Central
2021-06-11 13:10jmelinFile Added: OrgVariable_of_the_org.PNG
2021-06-11 13:11jmelinDescription Updatedbug_revision_view_page.php?rev_id=22715#r22715
2021-06-11 13:11jmelinAssigned Tojavietxe => dmiguelez
2021-06-11 13:11jmelinStatusfeedback => new
2021-06-14 12:06guilleaerAssigned Todmiguelez => Retail
2021-06-14 12:06guilleaerStatusnew => acknowledged
2021-06-14 12:08guilleaerSeveritycritical => major
2021-06-23 11:54jmelinNote Added: 0129735
2021-06-23 12:21dmiguelezSeveritymajor => minor
2021-07-27 15:55dmiguelezAssigned ToRetail => hernan-dp

Notes
(0128991)
dmiguelez   
2021-06-03 09:15   
Not able to reproduce this issue in an standard environment.

Is it reproducible in the test environment of the client?
(0129735)
jmelin   
2021-06-23 11:54   
Done and reproduce with David