0046896: JIRA 1730 - TerminalLogLoader - Error 401 - Openbravo Issue Tracking System

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0046896

POS2

POS

public

2021-05-24 16:02

2021-06-21 13:58

Reporter

jmelin

Assigned To

caristu

Priority

high

Severity

minor

Reproducibility

sometimes

Status

closed

Resolution

fixed

Platform

OS Version

Openbravo Appliance 14.04

Product Version

Target Version

TAP

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0046896: JIRA 1730 - TerminalLogLoader - Error 401

Description

On the POS, we have in console/network a 401 error on TerminalLogLoader

Request URL: https://agapes-test.cloud.openbravo.com/openbravo/org.openbravo.mobile.core.service.jsonrest/org.openbravo.mobile.core.TerminalLogLoader?$timeout=15000 [^]
Request Method: POST
Status Code: 401 401

Response:
{"response":{"status":-1,"error":{"message":"Request CSRF Token does not match with the one provided by Session","messageType":"Error","title":""},"totalRows":0}}

EDIT ggi:

* Summary:

Most probably the problem is related to the synchronization buffer starting to soon.

* Details:

When the login finish it is saved the csrf token, that is needed for all the requests to backend to work.

Looks like the synchronization buffer is trying to start sending messages to backend when we still don't have this csrf token.

It fails with the terminal log messages because they are the most common messages, also are generated while logout and when user is doing login, so is common to have terminal log messages waiting that the synchronization buffer starts after login to start synchronizing them

* Proposed fix:

Delay the start of the synchronization buffer till we have the csrf token.

Steps To Reproduce

1. Connect to POS
2. Start to create an order and wait sometimes

=> After sometimes, you have an error 401

In the log of the OB Central server:
2021-05-24 14:02:52,329 [http-6] ERROR org.openbravo.mobile.core.process.MobileService - CSRF token check failed. Request=/openbravo/org.openbravo.mobile.core.service.jsonrest/org.openbravo.mobile.core.TerminalLogLoader, SessionID=BD542A0BA4D64A1962BB9E9E9ECF8614, SessionToken=8FCA6897EF3E4F0AAD32EA39789DA5D2, RequestToken=3E07EB9164CC4D58AE6853F56C389079

Proposed Solution

Additional Information