Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0046692POS2POSpublic2021-05-17 14:312021-05-24 18:26
Reporterpsanjuan 
Assigned Togorka_gil 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS30OS VersionOpenbravo Appliance 14.04
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0046692: Reconciliation not correct after a Cash up
DescriptionReconciliation not correct after a Cash up
Steps To ReproduceClose the till. Delete if require pending receipts.
Do not keep any amount.

Create a sale of 6€. Pay it in cash.
Close the till and keep all the amount 6€.

Go to the Openbravo backoffice to the Financial Account window, select by the cashbook FA (ie. POS2SD Cashbook - Vall Blanca Store - VBS2).

Navigate to the "Reconciliation" tab.
Verify that an ending balance of 6€ is shown. That is correct.

Go back to the POS, enter the initial amount counted of 6€
Create a new sale, for 3 € for instance.
Close the till once more, and keep all the amount (9€)

Go to the Openbravo backoffice to the Financial Account window, select by the cashbook FA (ie. POS2SD Cashbook - Vall Blanca Store - VBS2).

Navigate to the "Reconciliation" tab.
Verify that there is a new one with an ending balance of 9€ and an starting balance of 6€. That is correct.

Finally, make another sale (i.e of 10.50€) and close the till.
This time do not keep any amount but 0,00€

Go to the Openbravo backoffice to the Financial Account window, select by the cashbook FA (ie. POS2SD Cashbook - Vall Blanca Store - VBS2).

Navigate to the "Reconciliation" tab.
Verify that a new record is shown in there showing an ending balance of 0€ and an starting balance of 9€. This is correct.

But if you go down to the tab "Cleared Items", there is only one entry in there with a deposit amount of 10.50, but no withdrawal, therefore an ending balance of 0,00 is wrongly calculated in there.

See image attached.
Proposed SolutionCleared items tab should include the corresponding Withdrawal transaction for an amount of 9+10.50), therefore ending balance is 0.00
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0046648 closed gorka_gil Cash Process does not create the G/L item for cash up transaction 
Attached Filespng Issue_46692.png (176,360) 2021-05-17 14:33
https://issues.openbravo.com/file_download.php?file_id=15749&type=bug
png

png Partial Amounts Kept.png (194,285) 2021-05-18 12:41
https://issues.openbravo.com/file_download.php?file_id=15757&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2021-05-17 14:31psanjuanNew Issue
2021-05-17 14:31psanjuanAssigned To => Retail
2021-05-17 14:31psanjuanTriggers an Emergency Pack => No
2021-05-17 14:32psanjuanSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=22541#r22541
2021-05-17 14:33psanjuanFile Added: Issue_46692.png
2021-05-18 12:40psanjuanNote Added: 0128313
2021-05-18 12:41psanjuanFile Added: Partial Amounts Kept.png
2021-05-18 12:42psanjuanNote Edited: 0128313bug_revision_view_page.php?bugnote_id=0128313#r22547
2021-05-18 12:45psanjuanNote Edited: 0128313bug_revision_view_page.php?bugnote_id=0128313#r22548
2021-05-19 06:52marvintmRelationship addedrelated to 0046648
2021-05-19 06:53marvintmStatusnew => acknowledged
2021-05-19 06:54marvintmResolution time => 1623189600
2021-05-19 15:06pablobessoneAssigned ToRetail => pablobessone
2021-05-19 15:06pablobessoneStatusacknowledged => scheduled
2021-05-19 15:30gorka_gilAssigned Topablobessone => gorka_gil
2021-05-24 18:26gorka_gilRelationship replacedduplicate of 0046648
2021-05-24 18:26gorka_gilStatusscheduled => closed
2021-05-24 18:26gorka_gilResolutionopen => duplicate

Notes
(0128313)
psanjuan   
2021-05-18 12:40   
(edited on: 2021-05-18 12:45)
Same would apply if a partial amount is kept in the till.

The Reconciliation staring and ending balance amounts are correct, but the corresponding withdrawal transaction is missing in the "Cleared" Items tab, in this example for an amount of 41.02

See additional image attached (Partial Amount Kept).