Openbravo Issue Tracking System - POS2
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0046576POS2POSpublic2021-05-07 11:122023-09-12 14:16
jmelin 
Retail 
normalmajoralways
closedno change required 
30Openbravo Appliance 14.04
 
 
No
0046576: JIRA 1714 - Can't rollback a return order
After clicking on "Return order" button, it's not possible to rollback to a "Normal" order.
You need to delete and restart a new order

As there is no confirmation or approval on this button, you can type a long order, missclick on the button and have to start again
1. Connect to POS and create a new order
2. add a lot of products to the order
3. click on 'Return order' button

The order is now a "Return order" and you can rollback to a normal order
Takeaway
Issue History
2021-05-07 11:12jmelinNew Issue
2021-05-07 11:12jmelinAssigned To => Retail
2021-05-07 11:12jmelinTriggers an Emergency Pack => No
2021-05-07 11:13jmelinTag Attached: Takeaway
2021-05-07 12:35guilleaerTypedefect => feature request
2021-05-07 12:35guilleaerStatusnew => acknowledged
2021-05-20 19:56dbazNote Added: 0128464
2023-09-12 14:13Daria_ShStatusacknowledged => scheduled
2023-09-12 14:16Daria_ShNote Added: 0154722
2023-09-12 14:16Daria_ShStatusscheduled => closed
2023-09-12 14:16Daria_ShResolutionopen => no change required

Notes
(0128464)
dbaz   
2021-05-20 19:56   
This is how it works also in old WebPOS, but what you say makes sense too.

In that case, the button should change to "Unreturn Order" or similar. Only available for drafts orders/returns.
(0154722)
Daria_Sh   
2023-09-12 14:16   
Currently in livebuilds it is possible to convert a return into a normal order