Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0046570POS2POSpublic2021-05-07 09:152024-04-09 12:04
Reporterlorenzofidalgo 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0046570: [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured
DescriptionPaying a Return Receipt with overpayment induces the Received field is completely wrong in backoffice.
Steps To Reproduce0-Configure Credit Notes for Card and Voucher Payment Methods for CMS-1.
1-Log in CMS-1 as centralmountains.
2-Add 1x "Balaclava Cap".
3-Click Return order and Pay button.
4-Add 200€ and use Voucher as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Return from Customer" window.
6-Select the just created record and go to Payment Plan tab and check Received field. DEFECT: Realise Received and Outstanding amounts are completely wrong.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0046571 closed gorka_gil [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured 
Attached Filespng WrongReceivedField.png (21,059) 2021-05-07 09:15
https://issues.openbravo.com/file_download.php?file_id=15670&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2021-05-07 09:15lorenzofidalgoNew Issue
2021-05-07 09:15lorenzofidalgoAssigned To => Retail
2021-05-07 09:15lorenzofidalgoFile Added: WrongReceivedField.png
2021-05-07 09:15lorenzofidalgoOBNetwork customer => No
2021-05-07 09:15lorenzofidalgoResolution time => 1622757600
2021-05-07 09:15lorenzofidalgoTriggers an Emergency Pack => No
2021-05-07 09:20lorenzofidalgoSummary[21Q2] Received quantities in backoffice are not right in overpaid Return Orders => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes)
2021-05-07 09:20lorenzofidalgoSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=22470#r22470
2021-05-07 09:23lorenzofidalgoSummary[21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes) => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured
2021-05-07 09:28lorenzofidalgoRelationship addedrelated to 0046571
2021-05-07 14:49guilleaerResolution time1622757600 => 1624226400
2021-05-11 08:12guilleaerStatusnew => acknowledged
2021-05-14 12:13guilleaerSeverityminor => major
2021-05-14 12:13guilleaerStatusacknowledged => scheduled
2021-05-14 12:13guilleaerStatusscheduled => acknowledged
2021-05-27 10:06guilleaerResolution time1624226400 => 1623362400
2021-06-10 17:53guilleaerStatusacknowledged => scheduled
2021-06-10 17:54guilleaerAssigned ToRetail => gorka_gil
2021-06-10 17:55guilleaerResolution time1623362400 => 1623967200
2021-06-16 17:29marvintmResolution time1623967200 => 1625090400
2021-06-16 17:29marvintmSeveritymajor => minor
2021-07-14 13:17dmiguelezResolution time1625090400 => 1633039200
2021-07-14 13:17dmiguelezAssigned Togorka_gil => Retail
2021-07-14 13:17dmiguelezStatusscheduled => acknowledged
2024-04-09 12:04Daria_ShNote Added: 0162981
2024-04-09 12:04Daria_ShStatusnew => closed
2024-04-09 12:04Daria_ShResolutionopen => fixed

Notes
(0162981)
Daria_Sh   
2024-04-09 12:04   
Tested in livebuilds master and confirmed the issue is no longer reproducible