Openbravo Issue Tracking System - POS2
View Issue Details
0046570POS2POSpublic2021-05-07 09:152023-06-27 13:53
lorenzofidalgo 
Retail 
normalminoralways
newopen 
5
main 
 
No
0046570: [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured
Paying a Return Receipt with overpayment induces the Received field is completely wrong in backoffice.
0-Configure Credit Notes for Card and Voucher Payment Methods for CMS-1.
1-Log in CMS-1 as centralmountains.
2-Add 1x "Balaclava Cap".
3-Click Return order and Pay button.
4-Add 200€ and use Voucher as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Return from Customer" window.
6-Select the just created record and go to Payment Plan tab and check Received field. DEFECT: Realise Received and Outstanding amounts are completely wrong.
No tags attached.
related to defect 0046571 closed gorka_gil [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured 
png WrongReceivedField.png (21,059) 2021-05-07 09:15
https://issues.openbravo.com/file_download.php?file_id=15670&type=bug
png
Issue History
2021-05-07 09:15lorenzofidalgoNew Issue
2021-05-07 09:15lorenzofidalgoAssigned To => Retail
2021-05-07 09:15lorenzofidalgoFile Added: WrongReceivedField.png
2021-05-07 09:15lorenzofidalgoResolution time => 1622757600
2021-05-07 09:15lorenzofidalgoTriggers an Emergency Pack => No
2021-05-07 09:20lorenzofidalgoSummary[21Q2] Received quantities in backoffice are not right in overpaid Return Orders => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes)
2021-05-07 09:20lorenzofidalgoSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=22470#r22470
2021-05-07 09:23lorenzofidalgoSummary[21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes) => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured
2021-05-07 09:28lorenzofidalgoRelationship addedrelated to 0046571
2021-05-07 14:49guilleaerResolution time1622757600 => 1624226400
2021-05-11 08:12guilleaerStatusnew => acknowledged
2021-05-14 12:13guilleaerSeverityminor => major
2021-05-14 12:13guilleaerStatusacknowledged => scheduled
2021-05-14 12:13guilleaerStatusscheduled => acknowledged
2021-05-27 10:06guilleaerResolution time1624226400 => 1623362400
2021-06-10 17:53guilleaerStatusacknowledged => scheduled
2021-06-10 17:54guilleaerAssigned ToRetail => gorka_gil
2021-06-10 17:55guilleaerResolution time1623362400 => 1623967200
2021-06-16 17:29marvintmResolution time1623967200 => 1625090400
2021-06-16 17:29marvintmSeveritymajor => minor
2021-07-14 13:17dmiguelezResolution time1625090400 => 1633039200
2021-07-14 13:17dmiguelezAssigned Togorka_gil => Retail
2021-07-14 13:17dmiguelezStatusscheduled => acknowledged

There are no notes attached to this issue.