Openbravo Issue Tracking System - POS2
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0046569POS2POSpublic2021-05-07 08:592021-06-16 17:38
Reporterlorenzofidalgo 
Assigned Togorka_gil 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0046569: [21Q2] Overpayments done with Card to create Credit Note appear as Cash in backoffice
DescriptionPaying a product with Card overpayment and creating a Credit Note doing so appears as Cash instead of Card in backoffice.
Steps To Reproduce1-Once Credit Notes are properly configured, log in CMS-1 as centralmountains.
2-Add 1x "Avalanche Transceiver".
3-Click Pay button.
4-Add 200€ and use Card as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Sales Order".
6-Select the just created record and go to Payment Plan tab. DEFECT: Realise Payment Method field appears as Cash instead of Wire transfer.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0046571 closed gorka_gil [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured 
Attached Filespng cash.png (16,701) 2021-05-07 08:59
https://issues.openbravo.com/file_download.php?file_id=15669&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2021-05-07 08:59lorenzofidalgoNew Issue
2021-05-07 08:59lorenzofidalgoAssigned To => Retail
2021-05-07 08:59lorenzofidalgoFile Added: cash.png
2021-05-07 08:59lorenzofidalgoResolution time => 1622757600
2021-05-07 08:59lorenzofidalgoTriggers an Emergency Pack => No
2021-05-07 09:09lorenzofidalgoSummaryOverpayments done with Card to create Credit Note appear as Cash in backoffice => [21Q2] Overpayments done with Card to create Credit Note appear as Cash in backoffice
2021-05-07 14:49guilleaerResolution time1622757600 => 1624226400
2021-05-11 08:12guilleaerStatusnew => acknowledged
2021-05-27 10:05guilleaerSeverityminor => major
2021-05-27 10:06guilleaerResolution time1624226400 => 1623362400
2021-05-27 12:42psanjuanRelationship addedrelated to 0046571
2021-06-10 14:20prakashmurugesan88Assigned ToRetail => prakashmurugesan88
2021-06-10 14:20prakashmurugesan88Statusacknowledged => scheduled
2021-06-10 17:54guilleaerAssigned Toprakashmurugesan88 => gorka_gil
2021-06-10 17:55guilleaerResolution time1623362400 => 1623967200
2021-06-16 17:38marvintmReview Assigned To => marvintm
2021-06-16 17:38marvintmNote Added: 0129577
2021-06-16 17:38marvintmStatusscheduled => closed
2021-06-16 17:38marvintmResolutionopen => no change required

Notes
(0129577)
marvintm   
2021-06-16 17:38   
There is a rule defined a long time ago about the payment method field in the payment plan tab, when orders come from the POS. The rule is: the payment method selected in the payment plan will be the default payment method for the business partner, unless there is only one payment detail. In the case there is only one payment method detail, then the selected payment method will be the payment method of the only payment related to this payment detail.

In this example, as there is overpayment later on returned in credit note, there are actually two payment details associated with the payment plan, and therefore the business partner default payment method is selected.