Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0046383POS2POSpublic2021-04-28 09:432021-05-04 09:52
Reporterjcbourgeois 
Assigned Tojcbourgeois 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Toadrianromero
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0046383: JIRA 1718 - AXISC3 : Site Manager Approval for payments preference doesn't work
DescriptionSite Manager Approval for payments preference is used for refunds with Axisc3 payment provider : http://wiki.openbravo.com/wiki/Retail:AXISC3_Payment_Provider [^]

This preference is configured on Agapes test env :

N for role = Hôtesse de caisse Template
Y for role = Agapes Admin & Manager (template role)

After making a refund with a credit card with AxisC3 provider, approval window is shown. But credentials of a manager or a admin user are rejected.
Steps To Reproduce1) Configure AxisC3 payment provider on credit card payment method
2) In POS, Add a product
3) Click on Return Line
4) In payment, choose Credit Card
5) A credit is sent to the pinpad : OK
6) Insert a credit card and click on validate button on the pinpad
7) Approval popup is displayed
8) Enter credentials of a manager or a admin user : it's rejected. KO
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
caused by defect 0046425 closed cberner JIRA 1756 - Approbation doesn't work on flunch environment 
Attached Filespng Screenshot from 2021-04-28 15-02-58.png (169,494) 2021-04-28 15:05
https://issues.openbravo.com/file_download.php?file_id=15595&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2021-04-28 09:43jcbourgeoisNew Issue
2021-04-28 09:43jcbourgeoisAssigned To => Retail
2021-04-28 09:43jcbourgeoisTriggers an Emergency Pack => No
2021-04-28 15:04adrianromeroNote Added: 0127621
2021-04-28 15:05adrianromeroFile Added: Screenshot from 2021-04-28 15-02-58.png
2021-04-28 15:05adrianromeroStatusnew => feedback
2021-04-29 10:21jcbourgeoisNote Added: 0127644
2021-04-29 10:21jcbourgeoisAssigned ToRetail => adrianromero
2021-04-29 10:21jcbourgeoisStatusfeedback => new
2021-04-29 10:25guilleaerAssigned Toadrianromero => jcbourgeois
2021-04-29 10:25guilleaerStatusnew => feedback
2021-04-29 10:37jcbourgeoisAssigned Tojcbourgeois => adrianromero
2021-04-29 10:37jcbourgeoisStatusfeedback => new
2021-04-30 11:07marvintmResolution time => 1620856800
2021-04-30 11:08marvintmAssigned Toadrianromero => Retail
2021-04-30 11:08marvintmStatusnew => acknowledged
2021-04-30 11:08marvintmAssigned ToRetail => adrianromero
2021-04-30 11:49marvintmStatusacknowledged => scheduled
2021-04-30 11:49marvintmStatusscheduled => feedback
2021-04-30 11:50marvintmAssigned Toadrianromero => jcbourgeois
2021-04-30 11:51adrianromeroNote Added: 0127692
2021-05-04 09:51adrianromeroReview Assigned To => adrianromero
2021-05-04 09:51adrianromeroRelationship addedduplicate of 0046425
2021-05-04 09:51adrianromeroStatusfeedback => closed
2021-05-04 09:51adrianromeroResolutionopen => duplicate
2021-05-04 09:52adrianromeroRelationship deleted0046425
2021-05-04 09:52adrianromeroRelationship addeddepends on 0046425
2021-05-04 09:52adrianromeroRelationship deleteddepends on 0046425
2021-05-04 09:52adrianromeroRelationship addedcaused by 0046425

Notes
(0127621)
adrianromero   
2021-04-28 15:04   
Please check the Role has "Can use and Approve" permissions for the User Action access named "Manager approval for card payments".

See image attached
(0127644)
jcbourgeois   
2021-04-29 10:21   
I've configured those permissions in Agapes test environment for Agapes admin, Manager and cashier roles. But I get the same result : the approval window is still shown but it's impossible to validate it (I've tested several credentials for different roles).

A fix seems necessary.
(0127692)
adrianromero   
2021-04-30 11:51   
It works as expected in a development environment. Agreed to wait to test in a testing environment with an AXISC3 device.