Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0046257 | Retail Modules | Web POS | public | 2021-04-13 13:03 | 2021-04-21 10:43 |
|
| Reporter | maite | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR21Q3 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | 23273 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0046257: Error While Importing: while a ticket is being deleted is possible to add an item using RFID (in 19q3 version) |
| Description | This is a problem happening under following circumstances:
- 19Q3 version
- "Save removed ticket" functionality enabled
- RFID functionality enabled |
| Steps To Reproduce | According to the terminal log (attached), the "addProduct" process is executed while the "deleteCurrentOrder" process is being executed
This is causing that a corrupted line is added to the deleted ticket. This corrupted line is as follows:
qty=1
lineGrossAmount=0
obposIsDeleted=true
taxlines array missed
tax property missed
So the ticket is stuck in Errors While Importing window
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| Proposed Solution | The RFID should be disabled while the deleteCurrentOrder process is executed |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0046421 | | closed | ranjith_qualiantech_com | Error While Importing: while a ticket is being deleted is possible to add an item (addProduct) using RFID (in 19q3 version) | | related to | defect | 0047499 | | closed | ranjith_qualiantech_com | The "addProduct" function is executd while a ticket is being deleted in SCO mode, generating an inconsistent order | | causes | defect | 0049654 | | closed | ranjith_qualiantech_com | Unable to add products via RFID, keyboard cannot be entered After deleting the receipt, RFID was disabled/disconnected |
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| Attached Files |  issue.png (334,779) 2021-04-13 13:10
https://issues.openbravo.com/file_download.php?file_id=15523&type=bug
 46257_19Q3.diff (888) 2021-04-14 15:58
https://issues.openbravo.com/file_download.php?file_id=15529&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2021-04-13 13:03 | maite | New Issue | |
| 2021-04-13 13:03 | maite | Assigned To | => Retail |
| 2021-04-13 13:03 | maite | OBNetwork customer | => Gold |
| 2021-04-13 13:03 | maite | Support ticket | => 23273 |
| 2021-04-13 13:03 | maite | Resolution time | => 1620079200 |
| 2021-04-13 13:03 | maite | Triggers an Emergency Pack | => No |
| 2021-04-13 13:10 | maite | File Added: issue.png | |
| 2021-04-14 08:57 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2021-04-14 15:58 | ranjith_qualiantech_com | File Added: 46257_19Q3.diff | |
| 2021-04-20 12:46 | hgbot | Merge Request Status | => open |
| 2021-04-20 12:46 | hgbot | Note Added: 0127383 | |
| 2021-04-21 10:43 | hgbot | Merge Request Status | open => approved |
| 2021-04-21 10:43 | hgbot | Resolution | open => fixed |
| 2021-04-21 10:43 | hgbot | Status | new => closed |
| 2021-04-21 10:43 | hgbot | Fixed in Version | => RR21Q3 |
| 2021-04-21 10:43 | hgbot | Note Added: 0127409 | |
| 2021-04-21 10:43 | hgbot | Note Added: 0127410 | |
| 2021-04-29 13:56 | maite | Relationship added | related to 0046421 |
| 2021-08-04 09:52 | maite | Relationship added | related to 0047499 |
| 2022-06-27 10:00 | swathi_kamal | Relationship added | causes 0049654 |