Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0046246Retail ModulesGift cards and gift voucherspublic2021-04-12 11:052021-04-27 08:01
ReporterJean-Guy 
Assigned Toranjith_qualiantech_com 
PriorityimmediateSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product VersionRR21Q1.1 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0046246: search filter credit notes or gift card
DescriptionWhen a customer is chosen on a ticket and if I want to find his credit notes (or gift card), I see the credit note of all customers instead of only the credit notes (or gift cars) of the customer.

I think that the problem comes from the filter by default put on "Gift Card Owner" instead of "Business Partner".

Steps To ReproduceCreate a return on customer and pay with a credit note.
Go to customer detailed informations
Go to the menu Gift Card / Vouchers
All gift card, credit note are available.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0045829RR20Q3.1 closed rqueralta Display and usage of gift cards / gift certificates and credit notes 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-04-12 11:05Jean-GuyNew Issue
2021-04-12 11:05Jean-GuyAssigned To => Retail
2021-04-12 11:05Jean-GuyTriggers an Emergency Pack => No
2021-04-22 16:08sebastien_lironAssigned ToRetail => sebastien_liron
2021-04-22 16:08sebastien_lironAssigned Tosebastien_liron => Retail
2021-04-22 16:08sebastien_lironResolution time => 1619733600
2021-04-22 16:47ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-04-22 16:47ranjith_qualiantech_comStatusnew => scheduled
2021-04-26 09:32ranjith_qualiantech_comRelationship addedrelated to 0045829
2021-04-27 08:01marvintmReview Assigned To => marvintm
2021-04-27 08:01marvintmRelationship replacedduplicate of 0045829
2021-04-27 08:01marvintmNote Added: 0127555
2021-04-27 08:01marvintmStatusscheduled => closed
2021-04-27 08:01marvintmResolutionopen => duplicate

Notes
(0127555)
marvintm   
2021-04-27 08:01   
Please take a look at issue https://issues.openbravo.com/view.php?id=45829, [^] it seems using the combination of preferences explained there should fix the problem.