Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0045871 | Retail Modules | Web POS | public | 2021-02-09 12:14 | 2021-02-16 18:20 |
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| Reporter | maite | |
| Assigned To | rqueralta | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR21Q2 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0045871: Void Layaway ticket stuck in EWI with error "This order contains not fully delivered line(s) with deferred services related" |
| Description | Instead of showing the correct message, the ticket is synchronized and stuck in Errors While Importing window |
| Steps To Reproduce | 0. Access Product window in backoffice and set WVG/S000048 as "allow deferred sale"
1. Access to VBS-1 terminal and create LAYAWAY ticket for product WVG/T0003.
2. Open the previous Layaway, click on the line, go to Show More and to Related Services. Select the service and choose "create new receipt" option. Pay this new receipt
3. Once you are back in the layaway choose "Void this Layaway" option from the menu and press OK
4. Access to backoffice, to Data Import Entry window and realize that the Void layaway is stuck with an error. Moreover, check the openbravo.log file and confirm that error has been raised "This order contains not fully delivered line(s) with deferred services related. Is not possible to cancel a line which has related services. Cancel the service before canceling this order. Related orders: VBS1/0000002" (which will be the error shown in the Errors While Importing window as soon as the "id to load is required for loading" error is fixed)
NOTE: if you follow same steps and in step 3) you select "Cancel this layaway" option (instead of Void this layaway) proper message will be raised |
| Proposed Solution | Tha same message that is shown when running "Cancel this layaway" option should be launched when running "Void this layaway" option |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0045872 | | closed | ranjith_qualiantech_com | "id to load is required for loading" error in VoidLayawayEntryProcessor |
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| Attached Files |  Fixed-BUG-45871-20Q1.patch (4,642) 2021-02-16 18:20
https://issues.openbravo.com/file_download.php?file_id=15329&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2021-02-09 12:14 | maite | New Issue | |
| 2021-02-09 12:14 | maite | Assigned To | => Retail |
| 2021-02-09 12:14 | maite | Resolution time | => 1614034800 |
| 2021-02-09 12:14 | maite | Triggers an Emergency Pack | => No |
| 2021-02-09 12:16 | maite | Relationship added | related to 0045872 |
| 2021-02-10 18:11 | rqueralta | Assigned To | Retail => rqueralta |
| 2021-02-10 18:11 | rqueralta | Status | new => scheduled |
| 2021-02-12 15:20 | hgbot | Note Added: 0126096 | |
| 2021-02-15 07:30 | hgbot | Resolution | open => fixed |
| 2021-02-15 07:30 | hgbot | Status | scheduled => closed |
| 2021-02-15 07:30 | hgbot | Note Added: 0126110 | |
| 2021-02-15 07:30 | hgbot | Fixed in Version | => RR21Q2 |
| 2021-02-15 07:30 | hgbot | Note Added: 0126111 | |
| 2021-02-16 18:20 | rqueralta | File Added: Fixed-BUG-45871-20Q1.patch | |