Openbravo Issue Tracking System - Retail Modules | ||||||||||||
View Issue Details | ||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
0045829 | Retail Modules | Gift cards and gift vouchers | public | 2021-02-01 21:50 | 2021-03-09 16:08 | |||||||
Reporter | wicherr | |||||||||||
Assigned To | rqueralta | |||||||||||
Priority | normal | Severity | major | Reproducibility | have not tried | |||||||
Status | closed | Resolution | fixed | |||||||||
Platform | OS | 5 | OS Version | |||||||||
Product Version | ||||||||||||
Target Version | RR20Q3.1 | Fixed in Version | ||||||||||
Merge Request Status | ||||||||||||
Review Assigned To | ||||||||||||
OBNetwork customer | ||||||||||||
Support ticket | ||||||||||||
Regression level | ||||||||||||
Regression date | ||||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | ||||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0045829: Display and usage of gift cards / gift certificates and credit notes | |||||||||||
Description | Hello Team, I'll take the gift cards for example but it's the same for gift certificates and credit notes. For gift cards usage/research, we have only 1 preference : "Web POS Forbid use Gift Card with different gift card owner" Currently, if I put the preference "Web POS Forbid use Gift Card with different gift card owner" to "Y". I expect that gift cards are NOT supposed to be used by someone else than the owner. In fact, this is what happens : - I'm able to use a gift card owned by a specific customer if he's the owner - I'm able to use a gift card created which my customer is the owner or the owner is nobody if I put the preference "Web POS Forbid use Gift Card with different gift card owner" to "N", I expect that gift cards are supposed to be used by the owner and no one else. - I'm able ONLY to see and pay with gift cards assigned to the customer who bought it (not specially the owner - If I put a different owner from the customer who buy it, he (the owner) can't see the card) => First, the preferences are not clear and are not working as they are supposed to work. => Second, we miss an option to hide the gift cards without any owner or the owner is the anonymous customer | |||||||||||
Steps To Reproduce | Try with different values of the preference, with gift cards bought by different customers : - On webPOS, select a customer - Go on customer details - click on the gift card and credit notes button - try different searches | |||||||||||
Proposed Solution | "Web POS Forbid use Gift Card with different gift card owner" should work with the owner only and not the purchaser. It means : - 'Y' -> I can't use a gift card if the customer assigned to the ticket is not the owner of the gift card or the purchaser - 'N' -> I can use a gift card even if the customer assigned to the ticket is not the owner of the gift card or the purchaser We should have a new preference : "Web POS - customer restriction for gift cards list display" or whatever - if value = 'Y' -> - If I don't put any gift card number in the GC search and click on the magnifier. I only see gift cards which have been bought or which are owned by the customer assigned (not by other customers or anonymous customer). - If I put a gift card number in the GC search and click on the magnifier, I can see and use the gift card regarding the preference "Web POS Forbid use Gift Card with different gift card owner" - If value = 'N' -> Same behavior than current The same features should be fixed for credit notes and gift certificates. We can discuss if needed. | |||||||||||
Additional Information | ||||||||||||
Tags | NOR | |||||||||||
Relationships |
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Attached Files | ||||||||||||
Issue History | ||||||||||||
Date Modified | Username | Field | Change | |||||||||
2021-02-01 21:50 | wicherr | New Issue | ||||||||||
2021-02-01 21:50 | wicherr | Assigned To | => Retail | |||||||||
2021-02-01 21:50 | wicherr | Triggers an Emergency Pack | => No | |||||||||
2021-02-01 21:51 | wicherr | Tag Attached: NOR | ||||||||||
2021-02-01 21:51 | wicherr | Tag Attached: NORAUTO | ||||||||||
2021-02-03 16:53 | rafaroda | Tag Detached: NORAUTO | ||||||||||
2021-02-03 16:54 | rafaroda | Resolution time | => 1613862000 | |||||||||
2021-02-05 04:33 | rqueralta | Assigned To | Retail => rqueralta | |||||||||
2021-02-05 04:35 | rqueralta | Status | new => scheduled | |||||||||
2021-02-22 04:14 | hgbot | Note Added: 0126232 | ||||||||||
2021-02-23 00:40 | hgbot | Note Added: 0126282 | ||||||||||
2021-02-26 18:52 | hgbot | Note Added: 0126382 | ||||||||||
2021-03-01 17:57 | hgbot | Note Added: 0126431 | ||||||||||
2021-03-02 11:54 | hgbot | Note Added: 0126471 | ||||||||||
2021-03-05 09:51 | hgbot | Note Added: 0126515 | ||||||||||
2021-03-05 09:51 | hgbot | Resolution | open => fixed | |||||||||
2021-03-05 09:51 | hgbot | Status | scheduled => closed | |||||||||
2021-03-05 09:51 | hgbot | Note Added: 0126516 | ||||||||||
2021-03-09 02:41 | hgbot | Note Added: 0126557 | ||||||||||
2021-03-09 16:08 | hgbot | Note Added: 0126569 | ||||||||||
2021-03-09 16:08 | hgbot | Note Added: 0126570 | ||||||||||
2021-04-26 09:32 | ranjith_qualiantech_com | Relationship added | related to 0046246 | |||||||||
2021-04-27 08:01 | marvintm | Relationship replaced | has duplicate 0046246 |
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