Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0045596 | Retail Modules | [POS2] POS | public | 2020-12-16 20:01 | 2021-02-01 19:51 |
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| Reporter | lbressan | |
| Assigned To | rqueralta | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | OBPS |
| Support ticket | 20301 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0045596: The order preparation does not print. |
| Description | (Various configurations have been made and the order preparation is not printed)
We have made the following configurations so that at the time of making the preparation order the default template is printed but NOTHING is printed when preparing the order.
The settings made are:
1.Configuration of the template for the store. Attached Image: ConfiguracionTemplatePrepOrder.PNG
2. Printer configuration for the warehouse definition of the store. Attached Image: WarehouseDefinitions-Printer.PNG
3.Configuration of the hardware manager. Attached Image: HardwareManager.PNG
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| Steps To Reproduce | -> The settings indicated in the ticket detail were made
-> A sale is made indicating a delivery mode that is NOT pick & carry (Ex: Home delivery) - Attached Image:Venta Home Delivery.PNG
-> Select the Order Preparation option from the Menu and select a line. (The printer configured in Printer can be seen) - Attached Image: Order Preparation.PNG
-> The Prepare Selected option is selected.
-> Preparation done message is displayed. Attached Image: Mensaje Order Preparation.PNG |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  IMG.rar (325,753) 2020-12-16 20:01
https://issues.openbravo.com/file_download.php?file_id=15167&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2020-12-16 20:01 | lbressan | New Issue | |
| 2020-12-16 20:01 | lbressan | Assigned To | => Retail |
| 2020-12-16 20:01 | lbressan | File Added: IMG.rar | |
| 2020-12-16 20:01 | lbressan | OBNetwork customer | => OBPS |
| 2020-12-16 20:01 | lbressan | Support ticket | => 20301 |
| 2020-12-16 20:01 | lbressan | Resolution time | => 1610492400 |
| 2020-12-16 20:01 | lbressan | Triggers an Emergency Pack | => No |
| 2021-01-05 17:39 | rqueralta | Assigned To | Retail => rqueralta |
| 2021-01-05 17:40 | rqueralta | Status | new => scheduled |
| 2021-01-12 17:35 | rqueralta | Status | scheduled => acknowledged |
| 2021-01-12 17:35 | rqueralta | Status | acknowledged => scheduled |
| 2021-01-15 09:46 | guilleaer | Project | POS2 => Retail Modules |
| 2021-01-31 05:41 | hgbot | Merge Request Status | => open |
| 2021-01-31 05:41 | hgbot | Note Added: 0125896 | |
| 2021-02-01 07:31 | hgbot | Merge Request Status | open => approved |
| 2021-02-01 07:31 | hgbot | Resolution | open => fixed |
| 2021-02-01 07:31 | hgbot | Status | scheduled => closed |
| 2021-02-01 07:31 | hgbot | Note Added: 0125903 | |
| 2021-02-01 07:31 | hgbot | Note Added: 0125904 | |
| 2021-02-01 07:31 | hgbot | Note Added: 0125905 | |
| 2021-02-01 19:51 | hgbot | Note Added: 0125935 | |
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Notes |
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(0125896)
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hgbot
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2021-01-31 05:41
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(0125903)
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hgbot
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2021-02-01 07:31
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(0125904)
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hgbot
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2021-02-01 07:31
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(0125905)
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hgbot
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2021-02-01 07:31
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(0125935)
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hgbot
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2021-02-01 19:51
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