Openbravo Issue Tracking System - Retail Modules
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0045595Retail ModulesDiscounts and Promotionspublic2020-12-16 17:482020-12-24 15:46
lbressan 
prakashmurugesan88 
highmajoralways
closedinvalid 
5
 
 
marvintm
No
0045595: Discount disappear when return the receipt
When returning a receipt, the discounts applied disappear
1) Add a product affected for an promotion and discount
2) Open pos menu and select return this receipt option

In this point the discount shown in the step 1 disappear
No tags attached.
? DESAPARECE OFERTA.mp4 (3,352,432) 2020-12-16 17:48
https://issues.openbravo.com/file_download.php?file_id=15166&type=bug
Issue History
2020-12-16 17:48lbressanNew Issue
2020-12-16 17:48lbressanAssigned To => Retail
2020-12-16 17:48lbressanFile Added: DESAPARECE OFERTA.mp4
2020-12-16 17:48lbressanResolution time => 1609887600
2020-12-16 17:48lbressanTriggers an Emergency Pack => No
2020-12-23 05:58prakashmurugesan88Assigned ToRetail => prakashmurugesan88
2020-12-24 07:45prakashmurugesan88Statusnew => scheduled
2020-12-24 15:46marvintmReview Assigned To => marvintm
2020-12-24 15:46marvintmNote Added: 0125086
2020-12-24 15:46marvintmStatusscheduled => closed
2020-12-24 15:46marvintmResolutionopen => invalid

Notes
(0125086)
marvintm   
2020-12-24 15:46   
Indeed discounts are removed when a receipt is marked as return. This is the expected behaviour as discounts should not be applied to blind returns. Discounts are preserved in verified returns though