Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0045356Retail ModulesWeb POSpublic2020-11-02 13:492020-11-09 07:30
Reporterrafademiguel 
Assigned Toprakashmurugesan88 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Statusapproved
Review Assigned Tomarvintm
OBNetwork customerOBPS
Support ticket19244
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0045356: Web POS hangs when changing to a customer with another price list. Only reproducible with "Save Removed Tickets" preference ON
DescriptionHaving multi price list enabled, Web POS hangs when changing to a customer with another price list. Only reproducible with "Save Removed Tickets" preference active.
Steps To Reproduce- Have Multi Price List Enabled
- Have Save Removed Tickets Enabled
- Select a customer
- Select a customer with a different price list
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0044495 closed ranjith_qualiantech_com WebPOS gets stuck after changing the customer of the ticket 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2020-11-02 13:49rafademiguelNew Issue
2020-11-02 13:49rafademiguelAssigned To => Retail
2020-11-02 13:49rafademiguelOBNetwork customer => OBPS
2020-11-02 13:49rafademiguelResolution time => 1605481200
2020-11-02 13:49rafademiguelTriggers an Emergency Pack => No
2020-11-02 16:07jpcalventeIssue Monitored: jpcalvente
2020-11-02 17:11egoitzIssue Monitored: egoitz
2020-11-03 08:56maiteSupport ticket => 19244
2020-11-05 04:20prakashmurugesan88Assigned ToRetail => prakashmurugesan88
2020-11-05 15:21prakashmurugesan88Statusnew => scheduled
2020-11-09 06:34hgbotMerge Request Status => open
2020-11-09 06:34hgbotNote Added: 0124223
2020-11-09 06:44marvintmStatusscheduled => feedback
2020-11-09 06:45marvintmStatusfeedback => scheduled
2020-11-09 06:45marvintmReview Assigned To => marvintm
2020-11-09 06:45marvintmNote Added: 0124226
2020-11-09 06:45marvintmStatusscheduled => closed
2020-11-09 06:45marvintmResolutionopen => unable to reproduce
2020-11-09 07:01prakashmurugesan88Note Added: 0124227
2020-11-09 07:17marvintmStatusclosed => new
2020-11-09 07:17marvintmResolutionunable to reproduce => open
2020-11-09 07:18marvintmRelationship addedduplicate of 0044495
2020-11-09 07:19marvintmNote Added: 0124228
2020-11-09 07:19marvintmStatusnew => closed
2020-11-09 07:19marvintmResolutionopen => duplicate
2020-11-09 07:30hgbotMerge Request Statusopen => approved
2020-11-09 07:30hgbotNote Added: 0124231

Notes
(0124223)
hgbot   
2020-11-09 06:34   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/156 [^]
(0124226)
marvintm   
2020-11-09 06:45   
It seems the issue cannot be reproduced anymore on pi, but it is still reproducible in 20Q3, so we will create a backport for 20Q3 and resolve it in the 20Q3 branch
(0124227)
prakashmurugesan88   
2020-11-09 07:01   
Issue not reproducible in pi,
https://drive.google.com/file/d/1gwkEn7YMIVGrMz5EZDLL67meVcoDghNm/view [^]
(0124228)
marvintm   
2020-11-09 07:19   
Finally we found this issue was already reported and fixed in 20Q4. We will just backport the original issue to 20Q3.
(0124231)
hgbot   
2020-11-09 07:30   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/156 [^]