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IDProjectCategoryView StatusDate SubmittedLast Update
0045165Openbravo ERPA. Platformpublic2020-09-30 18:362020-10-05 06:59
Reportercberner 
Assigned Tocberner 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionPR21Q1 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0045165: Popups are inaccessible, behind a mask, after long usage without refreshing or logout/login
DescriptionPopups in any tab will be behind a mask if Openbravo has been used frequently for a period of time without refreshing, or logging out and in again.

It appears that some internal z-index property in smartclient gets overflowed and all popups will be sent behind the mask instead of the front.
Steps To ReproduceA javascript script has been attached to reproduce this issue. Run this script with "Developer tools" open and after logging in.

It will open tabs until the z-index gets overflowed. Then, open any popup, for example: "Sales Order" -> "Book", it should be behind the mask and inaccessible to click.

Alternatively, it can be manually tested by opening tabs and executing:
"console.log(isc.Canvas._BIG_Z_INDEX,isc.Canvas._nextZIndex)" until the second number is bigger than the first number. Then, any popup you open will be overflowed.
Proposed SolutionSet _BIG_Z_INDEX in smartclient.dev module to a bigger number, 10000000 (10 million), instead of 800000, the issue would still be there, but it would take a lot to reproduce, as it also gets reset on login/logout or refresh.
Additional Information
TagsNo tags attached.
Relationships
related to defect 0045089 closed cberner White screen when navigating to Product window from Sales Order window some times 
related to defect 0042178 closed cberner When the "add payment" window is loading and the focus is changed of the window a grey screen appears 
Attached Files? repeat-z-index-error.js (685) 2020-09-30 18:37
https://issues.openbravo.com/file_download.php?file_id=15002&type=bug
Issue History
Date ModifiedUsernameFieldChange
2020-09-30 18:36cbernerNew Issue
2020-09-30 18:36cbernerAssigned To => platform
2020-09-30 18:36cbernerOBNetwork customer => No
2020-09-30 18:36cbernerModules => Core
2020-09-30 18:36cbernerTriggers an Emergency Pack => No
2020-09-30 18:37cbernerFile Added: repeat-z-index-error.js
2020-09-30 18:38cbernerAssigned Toplatform => cberner
2020-09-30 18:41cbernerProposed Solution updated
2020-09-30 19:20hgbotMerge Request Status => open
2020-09-30 19:20hgbotNote Added: 0123463
2020-10-01 07:16alostaleRelationship addedrelated to 0045089
2020-10-01 07:17alostaleRelationship addedrelated to 0042178
2020-10-01 07:17hgbotMerge Request Statusopen => approved
2020-10-01 07:18hgbotResolutionopen => fixed
2020-10-01 07:18hgbotStatusnew => closed
2020-10-01 07:18hgbotNote Added: 0123470
2020-10-01 07:18hgbotFixed in Version => PR20Q4
2020-10-01 07:18hgbotNote Added: 0123471
2020-10-01 09:54hgbotNote Added: 0123474
2020-10-01 10:14hgbotNote Added: 0123475
2020-10-01 10:14hgbotNote Added: 0123476
2020-10-05 06:59priyamFixed in VersionPR20Q4 => PR21Q1

Notes
(0123463)
hgbot   
2020-09-30 19:20   
Merge Request created: https://gitlab.com/openbravo/product/openbravo/-/merge_requests/185 [^]
(0123470)
hgbot   
2020-10-01 07:18   
Merge request merged: https://gitlab.com/openbravo/product/openbravo/-/merge_requests/185 [^]
(0123471)
hgbot   
2020-10-01 07:18   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/openbravo [^]
Changeset: 7ccab57eca4b15a29a62186db610f5c3a8d3a481
Author: Cristian Berner <cristian.berner@openbravo.com>
Date: 2020-09-30T19:18:49+02:00
URL: https://gitlab.com/openbravo/product/openbravo/-/commit/7ccab57eca4b15a29a62186db610f5c3a8d3a481 [^]

Fixes ISSUE-45165: Fix inaccessible Popups(grayed) after long usage without refreshing

Popups sometimes appeared behind a mask instead of in front of
everything else. This was happening because of an overflow on z-index
ranges used by smartclient.

To solve this, one option is to reset those z-index variables, but
that's not ok on a working environment without refreshing or
logout/login of the user. z-index range for smartclient has been
increased, putting all popups more in front, so it doesn't get
overflowed by the next z-index variable.

---
M modules/org.openbravo.userinterface.smartclient/web/org.openbravo.userinterface.smartclient/isomorphic/ISC_Combined.js
---
(0123474)
hgbot   
2020-10-01 09:54   
Merge Request created: https://gitlab.com/openbravo/tools/platform/org.openbravo.userinterface.smartclient.dev/-/merge_requests/2 [^]
(0123475)
hgbot   
2020-10-01 10:14   
Merge request merged: https://gitlab.com/openbravo/tools/platform/org.openbravo.userinterface.smartclient.dev/-/merge_requests/2 [^]
(0123476)
hgbot   
2020-10-01 10:14   
Repository: https://gitlab.com/openbravo/tools/platform/org.openbravo.userinterface.smartclient.dev [^]
Changeset: dfe0f34583de38cfc1b2540c048d0f1c93ca645f
Author: Cristian Berner <cristian.berner@openbravo.com>
Date: 2020-10-01T09:52:35+02:00
URL: https://gitlab.com/openbravo/tools/platform/org.openbravo.userinterface.smartclient.dev/-/commit/dfe0f34583de38cfc1b2540c048d0f1c93ca645f [^]

Related to ISSUE-45165: Fix inaccessible Popups(grayed) after long usage without refreshing

Popups sometimes appeared behind a mask instead of in front of
everything else. This was happening because of an overflow on z-index
ranges used by smartclient.

To solve this, one option is to reset those z-index variables, but
that's not ok on a working environment without refreshing or
logout/login of the user. z-index range for smartclient has been
increased, putting all popups more in front, so it doesn't get
overflowed by the next z-index variable.

---
M web/org.openbravo.userinterface.smartclient/isomorphic/client/widgets/Canvas.js
M web/org.openbravo.userinterface.smartclient/isomorphic/system/modules-debug/ISC_Core.js
M web/org.openbravo.userinterface.smartclient/isomorphic/system/modules/ISC_Core.js
---