Openbravo Issue Tracking System - Retail Modules |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0044974 | Retail Modules | Web POS | public | 2020-09-03 12:35 | 2020-10-05 06:56 |
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Reporter | santi_lozano | |
Assigned To | prakashmurugesan88 | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | RR21Q1 | |
Merge Request Status | approved |
Review Assigned To | |
OBNetwork customer | OBPS |
Support ticket | 17783 |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0044974: Cancel this order doesn’t close correctly the backoffice stock reservation |
Description | After paying for an order on web pos with a delivery mode set for it, go to backoffice and manage a reservation for it. Then on web pos cancel this order, the reservation is not correctly closed. On Stock tab of Product (M_StorageDetail) there is still the reservation and on stock reservation window quantity is still there |
Steps To Reproduce | * Access to Livebuilds with modules instance, role White Valley Group
* Window Preference. Check that preference “Enable stock reservations” is enabled and also enable “Web pos enable delivery modes”
* Window Product, select Bottle 1 L. Select Home Delivery on field Delivery Mode.
* Go to Web POS and create a ticket for 1 of it, pay for it.
* On Sales Order window, select it. Select its line, click on button Manage Reservation, select the line and click on done.
* On window Stock Reservation the reservation has been created, status Completed.
* On Web POS select the order from the Menu (Open Receipt). Cancel the order (Menu > Cancel this order) and pay for it (give money back).
* On window Stock Reservation remove filters to see previous reservation. Status is closed but qty and reserved qty are 1
* Go to Product window. Tab Stock, reserved qty is still 1 here
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Proposed Solution | Don't allow to "Cancel this order" from Web POS if there is a reservation for it |
Additional Information | |
Tags | No tags attached. |
Relationships | related to | defect | 0045025 | | closed | prakashmurugesan88 | [Cross Store] Must give role access to org 2 in order to close a reservation of an order from store 2 after cancelling it |
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Attached Files | product stock bottle.png (152,717) 2020-09-03 12:35 https://issues.openbravo.com/file_download.php?file_id=14936&type=bug

stock reservation bottle.png (139,700) 2020-09-03 12:37 https://issues.openbravo.com/file_download.php?file_id=14937&type=bug

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Issue History |
Date Modified | Username | Field | Change |
2020-09-03 12:35 | santi_lozano | New Issue | |
2020-09-03 12:35 | santi_lozano | Assigned To | => Retail |
2020-09-03 12:35 | santi_lozano | File Added: product stock bottle.png | |
2020-09-03 12:35 | santi_lozano | OBNetwork customer | => OBPS |
2020-09-03 12:35 | santi_lozano | Support ticket | => 17783 |
2020-09-03 12:35 | santi_lozano | Resolution time | => 1600898400 |
2020-09-03 12:35 | santi_lozano | Triggers an Emergency Pack | => No |
2020-09-03 12:37 | santi_lozano | File Added: stock reservation bottle.png | |
2020-09-03 13:09 | eugeni | Issue Monitored: eugeni | |
2020-09-14 08:28 | marvintm | Resolution time | 1600898400 => |
2020-09-14 08:28 | marvintm | Note Added: 0122999 | |
2020-09-14 08:28 | marvintm | Type | defect => design defect |
2020-09-16 12:14 | santi_lozano | Regression date | => 2020-10-07 |
2020-09-16 12:14 | santi_lozano | Note Added: 0123106 | |
2020-09-16 12:14 | santi_lozano | Type | design defect => defect |
2020-09-16 12:14 | santi_lozano | Proposed Solution updated | |
2020-09-16 12:15 | santi_lozano | Resolution time | => 1602021600 |
2020-09-16 12:15 | santi_lozano | Regression date | 2020-10-07 => |
2020-09-16 12:16 | santi_lozano | Proposed Solution updated | |
2020-09-18 13:41 | marvintm | Note Added: 0123223 | |
2020-09-24 07:11 | prakashmurugesan88 | Assigned To | Retail => prakashmurugesan88 |
2020-09-28 04:40 | hgbot | Merge Request Status | => open |
2020-09-28 04:40 | hgbot | Note Added: 0123401 | |
2020-09-28 07:20 | hgbot | Merge Request Status | open => approved |
2020-09-28 07:21 | hgbot | Resolution | open => fixed |
2020-09-28 07:21 | hgbot | Status | new => closed |
2020-09-28 07:21 | hgbot | Fixed in Version | => RR20Q4 |
2020-09-28 07:21 | hgbot | Note Added: 0123410 | |
2020-09-28 07:21 | hgbot | Note Added: 0123411 | |
2020-09-28 07:22 | marvintm | Relationship added | related to 0045025 |
2020-10-01 08:46 | hgbot | Note Added: 0123472 | |
2020-10-05 06:56 | priyam | Fixed in Version | RR20Q4 => RR21Q1 |
Notes |
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I've changed this issue to design defect. Unfortunately, WebPOS currently doesn't support reservations, and some of its more complex business flows (like Cancel Order/Layaway or Cancel and Replace) do not take them into account correctly.
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(0123106)
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santi_lozano
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2020-09-16 12:14
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Changed again to type = defect. As Web POS doesn't support reservations, user shouldn't be allowed to "Cancel this order" from Web POS if there is a reservation for it
(This way we can avoid having inconsistent data on customers instances) |
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Ok, makes sense, I think this change we should be able to do. |
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(0123401)
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hgbot
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2020-09-28 04:40
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(0123410)
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hgbot
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2020-09-28 07:21
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(0123411)
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hgbot
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2020-09-28 07:21
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(0123472)
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hgbot
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2020-10-01 08:46
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