Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0044671 | Retail Modules | Web POS | public | 2020-07-22 18:20 | 2020-10-09 14:14 |
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| Reporter | rafaroda | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR20Q2 | |
| Target Version | RR21Q1 | Fixed in Version | RR21Q1 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0044671: Problem with "-" being replaced by 6 in Scan Zone using French keyboard |
| Description | Problem with "-" being replaced by 6 in Scan Zone using French keyboard |
| Steps To Reproduce | * In Scan Zone of WebPOS (UPC/EAN), using French keyboard, type "123-456", the - is replaced by a 6
* In Menu > Open Receipts, type "123-456" and text area is properly interpreting type "123-456" |
| Proposed Solution | |
| Additional Information | |
| Tags | NOR |
| Relationships | | related to | defect | 0047830 | pi | closed | adrianromero | The terminal POS does not scan properly barcodes when the environment is configured in French | | causes | defect | 0051604 | | closed | Retail | Scanning Tag including 6 and French Keyboard |
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| Attached Files | scan.diff (706) 2020-10-09 09:09 https://issues.openbravo.com/file_download.php?file_id=15013&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2020-07-22 18:20 | rafaroda | New Issue | |
| 2020-07-22 18:20 | rafaroda | Assigned To | => Retail |
| 2020-07-22 18:20 | rafaroda | OBNetwork customer | => OBPS |
| 2020-07-22 18:20 | rafaroda | Resolution time | => 1596492000 |
| 2020-07-22 18:20 | rafaroda | Triggers an Emergency Pack | => No |
| 2020-07-22 18:20 | rafaroda | Tag Attached: NOR | |
| 2020-07-23 10:34 | prakashmurugesan88 | Assigned To | Retail => prakashmurugesan88 |
| 2020-07-23 11:49 | adrianromero | Note Added: 0121581 | |
| 2020-07-24 09:42 | adrianromero | Assigned To | prakashmurugesan88 => adrianromero |
| 2020-07-24 11:59 | hgbot | Merge Request Status | => open |
| 2020-07-24 11:59 | hgbot | Note Added: 0121604 | |
| 2020-07-27 16:32 | hgbot | Merge Request Status | open => approved |
| 2020-07-27 16:35 | hgbot | Resolution | open => fixed |
| 2020-07-27 16:35 | hgbot | Status | new => closed |
| 2020-07-27 16:35 | hgbot | Note Added: 0121645 | |
| 2020-07-27 16:35 | hgbot | Fixed in Version | => RR20Q4 |
| 2020-07-27 16:35 | hgbot | Note Added: 0121646 | |
| 2020-07-27 16:35 | hgbot | Note Added: 0121647 | |
| 2020-08-28 15:27 | rafaroda | Note Added: 0122433 | |
| 2020-08-28 15:49 | rafaroda | Status | closed => new |
| 2020-09-07 06:32 | marvintm | OBNetwork customer | OBPS => Gold |
| 2020-09-30 11:58 | marvintm | Fixed in Version | RR20Q4 => RR21Q1 |
| 2020-09-30 11:58 | marvintm | Fixed in Version | RR21Q1 => |
| 2020-09-30 11:58 | marvintm | Target Version | => RR21Q1 |
| 2020-10-09 09:09 | marvintm | File Added: scan.diff | |
| 2020-10-09 11:10 | marvintm | Assigned To | adrianromero => ranjith_qualiantech_com |
| 2020-10-09 11:35 | hgbot | Note Added: 0123655 | |
| 2020-10-09 14:14 | hgbot | Status | new => closed |
| 2020-10-09 14:14 | hgbot | Note Added: 0123658 | |
| 2020-10-09 14:14 | hgbot | Fixed in Version | => RR21Q1 |
| 2020-10-09 14:14 | hgbot | Note Added: 0123659 | |
| 2021-10-21 09:51 | adrianromero | Relationship added | related to 0047830 |
| 2023-02-15 10:11 | fermin_ostivar | Relationship added | causes 0051604 |
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Notes |
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To reproduce the issue without an scanner:
1.- Configure your OS input keyboard as a French keyboard.
In french keyboards when pressing "6" you get "-" and when pressing MAYS+"6" you get "6"
2.- Configure your terminal type and check field "Use External Keyboard"
3.- Configure the preference "Web POS Allow minus/plus characters in UPCEAN codes" as "Y"
4.- In web pos you will observe that when typing on the keyboard, the characters appear on the box that is on top of the keypad
5.- and If you tap on "6" it appears "6". This is wrong. It must appear "-". Have a look how is managed the "/" character. This character works as expected in French and Spanish keyboards for example. |
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(0121604)
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hgbot
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2020-07-24 11:59
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(0121645)
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hgbot
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2020-07-27 16:35
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(0121646)
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hgbot
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2020-07-27 16:35
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(0121647)
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hgbot
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2020-07-27 16:35
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Fix does not work and we had to revert it from customers' code: please review and provide new fix. |
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(0123655)
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hgbot
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2020-10-09 11:35
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(0123658)
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hgbot
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2020-10-09 14:14
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(0123659)
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hgbot
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2020-10-09 14:14
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