Openbravo Issue Tracking System - Retail Modules | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0044639 | Retail Modules | Web POS | public | 2020-07-20 14:16 | 2020-08-11 13:57 |
Reporter | jorge-garcia | ||||
Assigned To | ranjith_qualiantech_com | ||||
Priority | urgent | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | RR20Q4 | |||
Merge Request Status | approved | ||||
Review Assigned To | |||||
OBNetwork customer | Gold | ||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0044639: Inconsistent behavior with "Do not allow Sales with return" preference | ||||
Description | When the preference "Do not allow Sales with return" is set, some strange behaviors has been detected in particular with Verified Returns feature | ||||
Steps To Reproduce | 1) Login in ERP 1.1) Set a new "Do not allow Sales with return" preference to value N 2) Login in WebPOS 2.1) Add one line to the ticket and click on Return this line 2.1.1) The order seems to be a Sales Order (No "To be returned" tag is shown) 2.2) Delete the ticket 2.3) Create a sales order with one line and pay it completely. Click on Done button to finish the sale 2.4) Go to Verified Return ticket and select previous created Sales Order. Select all lines and click on Apply 2.4.1) A new negative line is created with the referenced order. The order seems to be a Sales Order (No "To be returned" tag is shown). 3) Login again in ERP 3.1) Change previous "Do not allow Sales with return" value to Y 4) Login or refresh WebPOS 4.1) Add one line to the ticket and click on Return this line 4.1.1) The order seems to be a Return Order ("To be returned" tag is shown) -> This is OK 4.2) Delete the ticket 4.3) Create a sales order with one line and pay it completely. Click on Done button to finish the sale 4.4) Go to Verified Return ticket and select previous created Sales Order. Select all lines and click on Apply 4.4.1) A new negative line is created with the referenced order. The order seems to be a Sales Order (No "To be returned" tag is shown) -> This is WRONG. 4.5) Now, try to add a new product 4.5.1)An error message is shown at the top right corner of the application that indicates you cannot add a negative line to a ticket --> This is OK 4.6) Delete this ticket and create a new ticket and add one line 4.7) Click on Verified Return menu entry 4.7.1) An error message is shown at the top right corner of the application that indicates you cannot add a negative line to a ticket --> This is OK | ||||
Proposed Solution | A patch has been attached to this issue as possible solution. The patch changes the orderType of the receipt if the preference is set, the ticket has no lines (i.e. new ticket) and Verified Return menu entry is clicked. | ||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | ![]() https://issues.openbravo.com/file_download.php?file_id=14788&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2020-07-20 14:16 | jorge-garcia | New Issue | |||
2020-07-20 14:16 | jorge-garcia | Assigned To | => Retail | ||
2020-07-20 14:16 | jorge-garcia | File Added: 19Q3.4_possibleFix.diff | |||
2020-07-20 14:16 | jorge-garcia | OBNetwork customer | => Gold | ||
2020-07-20 14:16 | jorge-garcia | Resolution time | => 1597010400 | ||
2020-07-20 14:16 | jorge-garcia | Triggers an Emergency Pack | => No | ||
2020-08-06 18:04 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
2020-08-09 05:12 | ranjith_qualiantech_com | Status | new => scheduled | ||
2020-08-11 07:43 | hgbot | Merge Request Status | => open | ||
2020-08-11 07:43 | hgbot | Note Added: 0121962 | |||
2020-08-11 07:43 | hgbot | Note Added: 0121963 | |||
2020-08-11 13:57 | hgbot | Merge Request Status | open => approved | ||
2020-08-11 13:57 | hgbot | Resolution | open => fixed | ||
2020-08-11 13:57 | hgbot | Note Added: 0121978 | |||
2020-08-11 13:57 | hgbot | Status | scheduled => closed | ||
2020-08-11 13:57 | hgbot | Fixed in Version | => RR20Q4 | ||
2020-08-11 13:57 | hgbot | Note Added: 0121979 | |||
2020-08-11 13:57 | hgbot | Note Added: 0121980 | |||
2020-08-11 13:57 | hgbot | Note Added: 0121981 |
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