Openbravo Issue Tracking System - Retail Modules | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0044576 | Retail Modules | Web POS | public | 2020-07-08 10:10 | 2021-01-25 11:48 |
Reporter | aaroncalero | ||||
Assigned To | javierRodriguez | ||||
Priority | high | Severity | major | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0044576: WebPOS switches from portrait mode to landscape when the mobile keyboard is shown | ||||
Description | The view mode used in WebPOS is defined by the aspect ratio of the screen (the width:height relationship). If the aspect ratio is higher than 9/8, then the WebPOS is considered to be in landscape/desktop mode and the view switches to a two-column layout. If the aspect ratio is lower, then the WebPOS switches to a single-column layout. In some devices, when the mobile keyboard is opened, the remaining screen space crosses the portrait/landscape aspect ratio threshold, and the screen switches to two-column mode, breaking the layout of the application | ||||
Steps To Reproduce | In a relatively small** mobile, go to livebuilds WebPOS, and click on the login inputs. The keyboard will open and the WebPOS will switch to two-column layout. Once logged in, go to the product search, or try to create a new customer (any interaction that requires user input via keyboard); same problem will happen and the WebPOS will switch to two-column layout until the keyboard is closed. ** The issue has been reported in a Samsung Galaxy J3 (screen size 720 x 1280px) but also in a Huawei P Smart + (screen size 1080 x 2340px). Attached screenshots of both. | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | login-page.png (160,078) 2020-07-08 10:11 https://issues.openbravo.com/file_download.php?file_id=14739&type=bug new-edit-customer.png (150,246) 2020-07-08 10:11 https://issues.openbravo.com/file_download.php?file_id=14740&type=bug product-search.png (148,248) 2020-07-08 10:11 https://issues.openbravo.com/file_download.php?file_id=14741&type=bug Screenshot_20200706_164655.jpg (446,318) 2020-07-08 10:11 https://issues.openbravo.com/file_download.php?file_id=14742&type=bug mobilecore.diff (1,609) 2020-11-18 09:33 https://issues.openbravo.com/file_download.php?file_id=15095&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2020-07-08 10:10 | aaroncalero | New Issue | |||
2020-07-08 10:10 | aaroncalero | Assigned To | => Retail | ||
2020-07-08 10:10 | aaroncalero | Resolution time | => 1595973600 | ||
2020-07-08 10:10 | aaroncalero | Triggers an Emergency Pack | => No | ||
2020-07-08 10:11 | aaroncalero | File Added: login-page.png | |||
2020-07-08 10:11 | aaroncalero | File Added: new-edit-customer.png | |||
2020-07-08 10:11 | aaroncalero | File Added: product-search.png | |||
2020-07-08 10:11 | aaroncalero | File Added: Screenshot_20200706_164655.jpg | |||
2020-08-20 15:13 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
2020-08-27 07:38 | ranjith_qualiantech_com | Assigned To | ranjith_qualiantech_com => Retail | ||
2020-11-09 06:33 | marvintm | Resolution time | 1595973600 => 1605826800 | ||
2020-11-17 11:00 | javierRodriguez | Assigned To | Retail => javierRodriguez | ||
2020-11-18 09:33 | javierRodriguez | File Added: mobilecore.diff | |||
2020-11-23 06:37 | marvintm | Note Added: 0124556 | |||
2020-11-23 06:37 | marvintm | Type | defect => design defect | ||
2021-01-25 11:48 | marvintm | Resolution time | 1605826800 => |
Notes | |||||
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