Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0044504Retail ModulesWeb POSpublic2020-06-26 17:472021-08-23 09:29
Reporterrafaroda 
Assigned Torafaroda 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0044504: Scan logic is not following the same logic for Layaways than Open Receipts
DescriptionIn a project we are having layaways being sent by an external system that are integrated in the backoffice via the Order Loader.

We have extended the Order Loader to accept the same document number of Layaway: this means, if we receive a layaway with documentNo = 123 twice, the first order goes into status = Closed (from Booked), and the second Order goes into status = Booked

In Menu > Open Receipts, we can search for the documentNo = 123 and only shows the Booked status one: OK

But when we scan, we have result "123 can't be found": KO
Steps To Reproduce* In Backoffice (via database), make 2 layaways with the same documentNo = 123, one in status Closed and the second in status Booked
* In WebPOS: Menu > Open Receipts: you will find the documentNo = 123, OK
* In WebPOS, Scan 123: you will get result "123 can't be found"
Proposed SolutionScan when searching for orders whould follow the same logic as Menu > Open Receipts: which is, excluding the documents in status = Closed
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Issue History
Date ModifiedUsernameFieldChange
2020-06-26 17:47rafarodaNew Issue
2020-06-26 17:47rafarodaAssigned To => Retail
2020-06-26 17:47rafarodaResolution time => 1594332000
2020-06-26 17:47rafarodaTriggers an Emergency Pack => No
2020-06-26 17:47rafarodaTag Attached: NOR
2020-07-05 18:02ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2020-07-07 10:01marvintmNote Added: 0121290
2020-07-07 10:01marvintmAssigned Toranjith_qualiantech_com => rafaroda
2020-07-07 10:01marvintmStatusnew => feedback
2021-08-23 09:29marvintmStatusfeedback => closed
2021-08-23 09:29marvintmResolutionopen => unable to reproduce

Notes
(0121290)
marvintm   
2020-07-07 10:01   
We cannot reproduce the issue. We have verified that the ScanReceipt module uses the PaidReceiptsFilter class to load the order, and this class is currently adding the filter to remove the "closed" orders from the result.