Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0044056Retail ModulesSelfcheckoutpublic2020-05-13 17:342020-05-25 08:28
ReporterLeyre 
Assigned Toranjith_qualiantech_com 
PriorityimmediateSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in VersionRR20Q3 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket15973
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0044056: If printer is not connected, ask for receipt page will jump to technical error page
DescriptionIf printer is not connected, ask for receipt page will jump to technical error page
Steps To Reproduce1) Configure a Hardware URL for a SCO terminal in the Backend.

2) With the printer not connected, open the previous Terminal in SCO mode:
https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=SCO-1#retail.selfcheckout [^]

3) Add a product -> Finish and pay -> Continue -> Credit Card Print ask -> Pay

4) "Technical error" page is displayed.
Proposed Solution
Additional Information
TagsNo tags attached.
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Attached Files
Issue History
Date ModifiedUsernameFieldChange
2020-05-13 17:34LeyreNew Issue
2020-05-13 17:34LeyreAssigned To => Retail
2020-05-13 17:34LeyreOBNetwork customer => Gold
2020-05-13 17:34LeyreSupport ticket => 15973
2020-05-13 17:34LeyreResolution time => 1589925600
2020-05-13 17:34LeyreTriggers an Emergency Pack => No
2020-05-14 09:55ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2020-05-19 05:43hgbotCheckin
2020-05-19 05:43hgbotNote Added: 0120011
2020-05-19 06:13hgbotCheckin
2020-05-19 06:13hgbotNote Added: 0120012
2020-05-19 06:16ranjith_qualiantech_comStatusnew => scheduled
2020-05-19 14:11ranjith_qualiantech_comStatusscheduled => resolved
2020-05-19 14:11ranjith_qualiantech_comResolutionopen => fixed
2020-05-25 08:28marvintmReview Assigned To => marvintm
2020-05-25 08:28marvintmStatusresolved => closed
2020-05-25 08:28marvintmFixed in Version => RR20Q3

Notes
(0120011)
hgbot   
2020-05-19 05:43   
Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 02ad73639e8d55940940299ac6a6a661db3e4db9
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Tue May 19 09:13:17 2020 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/02ad73639e8d55940940299ac6a6a661db3e4db9 [^]

Related to issue-44056 : Added validation to show Welcome Message in OBPOS_PostSyncReceipt hook

* Added Print Welcome function for Global Access

---
M web/org.openbravo.retail.posterminal/js/data/dataordersave.js
M web/org.openbravo.retail.posterminal/js/pointofsale/model/pointofsale-print.js
---
(0120012)
hgbot   
2020-05-19 06:13   
Repository: erp/pmods/org.openbravo.retail.selfcheckout
Changeset: a6c647f8be5f87565844b874f770a2eb6af18ea6
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Tue May 19 09:42:45 2020 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.selfcheckout/rev/a6c647f8be5f87565844b874f770a2eb6af18ea6 [^]

Related to issue-44056 : Show Welcome message in Thankyou Screen

* Welcome Message should be shown in Thankyou Step instead of PrintReceipt step
  because when closing the receipt, Welcome Message was shown in OBPOS_PostSyncReceipt hook.
  So Updated hook args showWelcomeMessage as false for not showing message in the hook
* Reeipt Print timeout exceeds, it should be moved to Thankyou step instead of Start Step

---
M src/org/openbravo/retail/selfcheckout/SCOComponentProvider.java
M web/org.openbravo.retail.selfcheckout/source/actions/doPrintResult.js
M web/org.openbravo.retail.selfcheckout/source/actions/doThankYou.js
M web/org.openbravo.retail.selfcheckout/source/steps/receiptPrint.js
M web/org.openbravo.retail.selfcheckout/source/utils/scoUtils.js
A web/org.openbravo.retail.selfcheckout/source/hooks/postSyncReceipt.js
---