0043600: Background process to automatically book or close Orders in "Manual Evaluation"

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ID	Project	Category	View Status	Date Submitted	Last Update
0043600	Modules	Order Confirmation	public	2020-03-26 16:34	2020-03-26 16:35

Reporter	vmromanos
Assigned To	Triage Omni OMS
Priority	normal	Severity	minor	Reproducibility	N/A
Status	new	Resolution	open
Platform		OS	5	OS Version
Product Version
Target Version		Fixed in Version
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Regression introduced by commit
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OBNetwork customer
Regression introduced in release

Summary	0043600: Background process to automatically book or close Orders in "Manual Evaluation"
Description	"Manual Evaluation" is a status reached when the OMS engine was unable to find alternative warehouses to deliver an order previously rejected (in Automatic Evaluation status). If the order is rejected once again by the same shop (so it's moved to Automatic Evaluation) and the OMS engine is unable to find once again alternative warehouses, the order will be back to Manual Evaluation status and assigned to the shop that rejected. The user needs to manually finish this loop by either Booking or Closing the order. This manual action is a risk and the order might be forgotten, for example, if the orders inflow is high. I would recommend to implement a background process that either automatically books or closes (configurable action) the "Manual Evaluation" orders when either N attempts have been reached or when X days have passed
Steps To Reproduce	NA
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Issue History
Date Modified	Username	Field	Change
2020-03-26 16:34	vmromanos	New Issue
2020-03-26 16:34	vmromanos	Assigned To	=> Triage Finance
2020-03-26 16:35	vmromanos	Category	OMS => Order Confirmation

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