Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0042325Retail ModulesLoyalty Programs for Web POSpublic2019-11-19 13:492019-11-19 15:10
Reporterinaki_garcia 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042325: [19Q4] [UX] The subscription icon status of the customer button isn't immediately updated when a subscription is newly added
DescriptionA newly added loyalty subscription is not immediately reflected on the subscription icon of the Customer button for the ticket. Searching said customer in the "Assign a
customer" popup does refresh said tag, however.
Steps To ReproducePRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.

-- In the ERP: perform basic setup for Loyalty Programs (as shown in the OB Wiki page: http://wiki.openbravo.com/wiki/Projects:Loyalty_Programs/User_Guide#Who_can_subscribe_clients.3F [^])
0. Log in the ERP and change the role to "The White Valley Group Admin"
1. Go to "Channel - Touchpoint Type" an open a record in form (p.e. VBS POS Terminal Type)
2. In the "Loyalty" section, check the "Enable Loyalty Features" box, and check the newly shown "Can Subscribe to Loyalty Programs" box
3. Go to the "Document Sequence" window, and create a new record for the "The White Valley Group" organization
4. Go to "Loyalty Program" window and create a new record and subtab records with the previously created document sequence set in the "Member Identifier Sequence"
field


-- In the POS
0. Log in a terminal belonging to the loyalty program enabled terminal type; in this case, VBS-1
1. Click on the contextual button (three vertical dots) on a customer which isn't the anonymous one, and click on the "View Details" option
2. In the "Customer details" window try to add a "Loyalty Card" by clicking in the orange "plus" shaped button at the bottom
3. Click on the "New Subscription" button and follow the indications in the prompted popups to create a new subscription
4. Save the newly added subscription, and close all of the popups back to the "Assign a customer" popup
NOTICE that the subscription icon hasn't updated to reflect the newly added subscription (check the "subscription-status-icon.png" screenshot)
5. Filter the current customer, and click on the lens button to search
NOTICE that the customer now shows the updated subscription status icon (showing 1 if no subscriptions were set, and 2 or more if 1 or more were added before it, check the "updated-bp-subscription-status.png" screenshot)
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng subscription-status-icon.png (104,341) 2019-11-19 14:04
https://issues.openbravo.com/file_download.php?file_id=13550&type=bug
png

png updated-bp-subscription-status.png (87,789) 2019-11-19 14:04
https://issues.openbravo.com/file_download.php?file_id=13551&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2019-11-19 13:49inaki_garciaNew Issue
2019-11-19 13:49inaki_garciaAssigned To => Retail
2019-11-19 13:49inaki_garciaTriggers an Emergency Pack => No
2019-11-19 13:49inaki_garciaIssue generated from0042058
2019-11-19 14:04inaki_garciaFile Added: subscription-status-icon.png
2019-11-19 14:04inaki_garciaFile Added: updated-bp-subscription-status.png
2019-11-19 14:05inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=19727#r19727
2019-11-19 15:10inaki_garciaIssue cloned0042327

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