Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0042217Retail ModulesGift cards and gift voucherspublic2019-11-07 10:472021-11-18 13:19
Reporterinaki_garcia 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusacknowledgedResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042217: [19Q4] [UX] Incorrectly configured Gift Certificate payment method error message is incorrect
DescriptionThe error popup that appears in the POS when the Gift Certificate payment method is incorrectly configured shows an incorrect message.
Steps To ReproducePRECONDITION: the "Gift Cards and Gift Vouchers" module must be installed

-- In the POS
0. Log in the PS-1 terminal as user "posets"
1. Click on the Create Gift Certificate button
NOTICE that the error popup appears as depicted in the attachment with the incorrect message. There's no such thing as "Gift Card payment method"
Proposed SolutionDuring the QA cycle, the main reason for the error popup to arise was the incorrect Search Key used in the Touchpoint Type Payment Method, and in the Touchpoint Payment Type. The message should hint this misconfiguration issue as a possible solution.


****************************
* Attached fix proposal *
****************************
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng gift-cert-create-error-incorrect.png (66,529) 2019-11-07 10:47
https://issues.openbravo.com/file_download.php?file_id=13487&type=bug
png

patch issue42217_incorrectErrorMessage_giftcards.patch (2,911) 2021-11-18 13:18
https://issues.openbravo.com/file_download.php?file_id=16374&type=bug
Issue History
Date ModifiedUsernameFieldChange
2019-11-07 10:47inaki_garciaNew Issue
2019-11-07 10:47inaki_garciaAssigned To => Retail
2019-11-07 10:47inaki_garciaFile Added: gift-cert-create-error-incorrect.png
2019-11-07 10:47inaki_garciaTriggers an Emergency Pack => No
2019-11-07 10:49inaki_garciaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=19615#r19615
2019-11-07 11:01inaki_garciaIssue cloned0042218
2019-11-12 10:05inaki_garciaDescription Updatedbug_revision_view_page.php?rev_id=19666#r19666
2019-11-12 10:05inaki_garciaProposed Solution updated
2019-11-12 10:06inaki_garciaProposed Solution updated
2021-11-18 13:18beatriz_lagoStatusnew => acknowledged
2021-11-18 13:18beatriz_lagoFile Added: issue42217_incorrectErrorMessage_giftcards.patch
2021-11-18 13:18beatriz_lagoNote Added: 0133172
2021-11-18 13:19beatriz_lagoNote Deleted: 0133172
2021-11-18 13:19beatriz_lagoProposed Solution updated

There are no notes attached to this issue.