Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0042180Retail ModulesWeb POSpublic2019-11-04 11:532019-11-04 11:53
Reporteranais_valdivia 
Assigned ToRetail 
PriorityhighSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042180: Ticket partially payed and verify return
DescriptionIf I pay a ticket partially and after I try to return the products it doesn't appear the amount that I pay.
Exemple:
A ticket with amount 100€ and I pay 80€
When I return all the products in the screen appears -100€
Steps To Reproduce1. Create a ticket and pay it partially
2. Go to verify return and search the ticket created previously
3. In the pop-up select all the products
4. Go to amount and select a payment (you return all the amount)
Proposed Solution- In the option verify returns update the amount payed in the original ticket and update this amount in the return.

Second solution:
- In the option verify return select the original ticket, and after select the original ticket. With the option pay open tickets can select the return and the original ticket. It should allow you match both tickets, in this way the total amount will be correct.
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2019-11-04 11:53anais_valdiviaNew Issue
2019-11-04 11:53anais_valdiviaAssigned To => Retail
2019-11-04 11:53anais_valdiviaResolution time => 1576969200
2019-11-04 11:53anais_valdiviaTriggers an Emergency Pack => No

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