Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0042111Retail ModulesWeb POSpublic2019-10-24 11:392020-04-24 10:07
Reporterfrancisco 
Assigned Tofrancisco 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0042111: Error with verified returns With cross store
DescriptionWhen you create a ticket for one store and later a verified return in another, there is a js error "Uncaught TypeError: Cannot read property 'c_bpartner_location_id' of undefined"
Steps To ReproduceTested in retail_modules_pgsql_pi

In organization Aneto Mountain store set Cross store organization = White Valley Spain
Go to WebPOS terminal = AMS1001
Create a ticket with client AMS Customer (contact no defined)
Close Webpos and Go to WebPOS Orhi Store terminal = OS-1
Open a verified returns
Advanced filters select store Aneto and apply filters
Select the documents previously created in Aneto
Continue
Get the error: Uncaught TypeError: Cannot read property 'c_bpartner_location_id' of undefined
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of defect 0043858 closed prakashmurugesan88 [Cross-store] Cannot Open Receipt or Verified Return in a different store if the anonymous customer doesn't have contact defined 
Attached Filespng ERR_CROSS_CONTACT.png (122,906) 2019-10-24 11:39
https://issues.openbravo.com/file_download.php?file_id=13442&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2019-10-24 11:39franciscoNew Issue
2019-10-24 11:39franciscoAssigned To => Retail
2019-10-24 11:39franciscoFile Added: ERR_CROSS_CONTACT.png
2019-10-24 11:39franciscoResolution time => 1573686000
2019-10-24 11:39franciscoTriggers an Emergency Pack => No
2019-10-30 13:46rqueraltaAssigned ToRetail => rqueralta
2019-11-11 18:49marvintmAssigned Torqueralta => francisco
2019-11-11 18:49marvintmNote Added: 0115535
2019-11-11 18:49marvintmStatusnew => feedback
2019-11-18 18:28franciscoNote Added: 0115669
2019-11-18 18:28franciscoStatusfeedback => scheduled
2019-11-18 18:29franciscoStatusscheduled => resolved
2019-11-18 18:29franciscoStatusresolved => closed
2020-04-24 12:07ngarciaRelationship addedhas duplicate 0043858
2020-04-24 12:08ngarciaRelationship deletedhas duplicate 0043858
2020-04-24 12:08ngarciaRelationship addedduplicate of 0043858

Notes
(0115535)
marvintm   
2019-11-11 18:49   
We cannot reproduce the issue as it is reported. We have sent an email with more information about it.
(0115669)
francisco   
2019-11-18 18:28   
Not possible replicated anymore